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Chilson-Wilcox

Painted Post, NY

4.5
20 Reviews

660 Addison Rd

Painted Post, NY

14870

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20 Reviews of Chilson-Wilcox

March 19, 2026

I recommend them to everyone i know who is looking for a vehicle, or service on one they own. I have my stepson,and daughter in law buying cars there now More

by ronaldtdavis331
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ronald East , John Bailey Doug
Mar 22, 2026 -

Chilson-Wilcox responded

Hi Ronald! We’re honored by your recommendation and referrals! Thank you so much from all of us at Chilson-Wilcox Inc.

March 18, 2026

Service department did an oil change and inspection, I dropped off my vehicle at 8am and they finished the work by 10am great job! More

by kizisej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 19, 2026 -

Chilson-Wilcox responded

We're happy to get you in and out of our shop so efficiently! Thank you for trusting the Chilson-Wilcox Inc team to assist you.

February 22, 2026

Great people to work better then most dealers even with bad credit still got me in it More

by Daddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 23, 2026 -

Chilson-Wilcox responded

Thank you so much for the great feedback! We truly appreciate you giving us the opportunity to earn your business at Chilson-Wilcox Inc. We know that every customer’s situation is unique, and our team works hard to find solutions that fit your needs, no matter your credit history. We're so glad we were able to help get you into a vehicle and make the experience a positive one.

February 14, 2026

They are friendly, communicate well, and complete service in a timely manner. Cost is higher because they are a dealership, but they do a good job and I feel it’s worth the cost for the convenience and peace More

by lmorse14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 15, 2026 -

Chilson-Wilcox responded

Thank you for sharing your thorough review with us! We truly appreciate your trust in our team, and we will be sure to share this feedback with them. See you next time at Chilson-Wilcox Inc!

January 27, 2026

Prompt and courteous service both with customer service and maintenance. Delivery of fixed vehicle as promised More

by Darls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud in maintenance
Jan 27, 2026 -

Chilson-Wilcox responded

Hi Darls, thank you for choosing Chilson-Wilcox Inc and for sharing your experience with our team! We hope to see you again down the road!

January 20, 2026

Diaspoinyed that I purchased 2 vehicles from here and was told by a service Mgr. I would get a 15% discount on any additional parts installed automatically. This did not happen. The removal of my old steps, More

by deenmorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont even know
Jan 21, 2026 -

Chilson-Wilcox responded

Hi Deen! We regret any confusion or inconvenience you experienced, and we'll address these concerns internally. Please contact us directly so we can make things right. Thank you for bringing this to our attention, and we hope to regain your trust! - Chilson-Wilcox Inc

January 07, 2026

It was easy to make the service appointment, I was early for the appointment and was worked in almost immediately. Who could ask for anything better. More

by barblarry889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 07, 2026 -

Chilson-Wilcox responded

We're happy to hear you had a smooth appointment experience! Thanks for choosing Chilson-Wilcox Inc.!

October 26, 2020

Purchased a used 2014 GMC truck great running truck great service and this isn't the first time at Chilson Wilcox and hope to do business again what I like most no pushy sales men any problems they have take More

by gmorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis
March 19, 2020

Never owned a new vehicle until now!!! I I was the owner of a 2009 Nissan Titan with 129,000 miles, I still owed approximately $10,000 on the lien but new that it wouldn't be long before I More

by Mark.hunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gaylord and financial team.
November 05, 2019

Found a deal I couldn't pass up I stopped on the lot at Chilson-Wilcox just to get an idea of my options for an expected upcoming purchase of a vehicle. My last vehicle was finally More

by Dale G.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy G.
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