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Chilson-Wilcox

Painted Post, NY

4.8
33 Reviews

660 Addison Rd

Painted Post, NY

14870

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33 Reviews of Chilson-Wilcox

April 22, 2026

Good service could of done a little better but overall all and all trucks should come with a Bed liner More

by ssv8306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 24, 2026 -

Chilson-Wilcox responded

We appreciate your feedback and are happy you had a good experience with our team. Your feedback shall be shared with the relevant teams. If there is anything else we can do for you, please don't hesitate to reach out. Take care! - The Chilson-Wilcox Inc Team

April 21, 2026

Service dept. is always very pleasant and helpful. They always return my calls, and they don’t give up until they figure out any issues you may be having with your More

by Salina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Jordan and I am sure there are more that worked on my truck but I don’t know their names.
Apr 21, 2026 -

Chilson-Wilcox responded

Salina, it's great to hear that you're in good hands with our Service Team! We appreciate your kind words and your business. - Chilson-Wilcox Inc

April 05, 2026

Quick service answered all my questions. Gave me a good price on vehicle I was trading in More

by sullivan2153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan and doug
Apr 06, 2026 -

Chilson-Wilcox responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Chilson-Wilcox Inc Team

March 19, 2026

I recommend them to everyone i know who is looking for a vehicle, or service on one they own. I have my stepson,and daughter in law buying cars there now More

by ronaldtdavis331
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ronald East , John Bailey Doug
Mar 22, 2026 -

Chilson-Wilcox responded

Hi Ronald! We’re honored by your recommendation and referrals! Thank you so much from all of us at Chilson-Wilcox Inc.

March 18, 2026

Service department did an oil change and inspection, I dropped off my vehicle at 8am and they finished the work by 10am great job! More

by kizisej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 19, 2026 -

Chilson-Wilcox responded

We're happy to get you in and out of our shop so efficiently! Thank you for trusting the Chilson-Wilcox Inc team to assist you.

February 22, 2026

Great people to work better then most dealers even with bad credit still got me in it More

by Daddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Feb 23, 2026 -

Chilson-Wilcox responded

Thank you so much for the great feedback! We truly appreciate you giving us the opportunity to earn your business at Chilson-Wilcox Inc. We know that every customer’s situation is unique, and our team works hard to find solutions that fit your needs, no matter your credit history. We're so glad we were able to help get you into a vehicle and make the experience a positive one.

February 14, 2026

They are friendly, communicate well, and complete service in a timely manner. Cost is higher because they are a dealership, but they do a good job and I feel it’s worth the cost for the convenience and peace More

by lmorse14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Feb 15, 2026 -

Chilson-Wilcox responded

Thank you for sharing your thorough review with us! We truly appreciate your trust in our team, and we will be sure to share this feedback with them. See you next time at Chilson-Wilcox Inc!

January 27, 2026

Prompt and courteous service both with customer service and maintenance. Delivery of fixed vehicle as promised More

by Darls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bud in maintenance
Jan 27, 2026 -

Chilson-Wilcox responded

Hi Darls, thank you for choosing Chilson-Wilcox Inc and for sharing your experience with our team! We hope to see you again down the road!

January 20, 2026

Diaspoinyed that I purchased 2 vehicles from here and was told by a service Mgr. I would get a 15% discount on any additional parts installed automatically. This did not happen. The removal of my old steps, More

by deenmorg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont even know
Jan 21, 2026 -

Chilson-Wilcox responded

Hi Deen! We regret any confusion or inconvenience you experienced, and we'll address these concerns internally. Please contact us directly so we can make things right. Thank you for bringing this to our attention, and we hope to regain your trust! - Chilson-Wilcox Inc

January 07, 2026

It was easy to make the service appointment, I was early for the appointment and was worked in almost immediately. Who could ask for anything better. More

by barblarry889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Jan 07, 2026 -

Chilson-Wilcox responded

We're happy to hear you had a smooth appointment experience! Thanks for choosing Chilson-Wilcox Inc.!