Chippewa Valley Mazda

Buy CRAPPY at Morrie’s Chippewa Valley Mazda. Absolute WORST dealership experience I have ever had. If you are looking at purchasing a vehicle DON’T DO IT HERE unless you hate yourself. Expect po Absolute WORST dealership experience I have ever had. If you are looking at purchasing a vehicle DON’T DO IT HERE unless you hate yourself. Expect poor response, lack of communication and absolute shady things to happen. They tried selling me a Jeep with a rim that another dealer deemed “unsafe to drive”. Gave me the run around for 3 weeks on replacing the rim or putting new rims or tires on it.. Every expectation and commitment they made was exactly opposite of what they said. Not willing to compensate for time, frustration or poor experience in any way. Pretty sure they were just trying to get me to back out on the deal, so they can put the same, busted rim back on and sell it to some other poor unsuspecting person. All dealings were 100% against their company moto, “ethics”, “values” that they supposedly have. If you are looking at the Jeep Grand Cherokee SRT they have for sale, take it to another dealer and have them make sure the rims are not unsafe! More

Pulled our credit after explicitly telling us that they woul We were about to purchase a minivan from Morries in Chippewa. We sat down to do the paperwork when the salesperson asked for our social security numbe We were about to purchase a minivan from Morries in Chippewa. We sat down to do the paperwork when the salesperson asked for our social security number. We had already mentioned that our financing was through rcu and we didn't need anything from morries in regards to financing. We most certainly expressed that we didn't want our credit pulled. Somehow the guy deceived us into supplying our social security numbers and in a couple minutes our phones started to give notifications that our credit was indeed pulled. I was so irate at being lied to that the manager had to come over, but all he could say was "sorry". No explanation except that the hard credit pull had taken place. Do not trust these guys with your credit! Or anything else, for that matter! More

Excellent service I just bought another vehicle here. I have been buying my vehicles at Morrrie's for ten years. Everybody there is wonderful. They take the time to get I just bought another vehicle here. I have been buying my vehicles at Morrrie's for ten years. Everybody there is wonderful. They take the time to get you everything you need. I worked with Adam and would highly recommend him. The entire staff gets an A +. Thank you for the great service as always. More

Not worth the drive Well we drove 1 1/2 hours after being told that a certain vehicle was still available only to find iut that the said vehicle was sold the night before Well we drove 1 1/2 hours after being told that a certain vehicle was still available only to find iut that the said vehicle was sold the night before! Contacted numerous times prior to driving down only to be told that its no longer available..........absolutely ridiculous. Wouldn't recommend this dealership to anyone and i would not by a vehicle from them even if it was the last resort.......i would rather walk! Thank you for a waste of time and money! More

No Negotiating There We drove 300+ miles to buy a car from them and had a very nice trade-in. Unfortunately they were not willing to negotiate "AT ALL" and the offer they We drove 300+ miles to buy a car from them and had a very nice trade-in. Unfortunately they were not willing to negotiate "AT ALL" and the offer they made for our trade-in was very low. We wanted to make a deal however, they were "set in stone". We walked away. Would not recommend this dealership to anyone! More

Lies and Bad Experience We purchased our Nissan SUV with high hopes at Morries Mazda in Chippewa Falls, WI. We had a great first experience but once the SUV was sold to us wi We purchased our Nissan SUV with high hopes at Morries Mazda in Chippewa Falls, WI. We had a great first experience but once the SUV was sold to us with the premium warranty everything went downhill very quickly. It has been in the shop to fix the transmission multiple times, oil leaks, new valves, brakes squeak, transmission needed reprogramming again, etc. with well over $6,000 in repairs so far and adding up more today with it in the shop yet again. It's left us stranded many times and had to get towed which by the way is only covered for a few miles and a rental car that was supposed to be covered is only covered once they find the time to figure out what's wrong with the vehicle, call the insurance agent and when he finds time to drive your vehicle a week later you may or may not get a loaner or rental car for a few days. What a sham!! Morries Mazda offered to buy our vehicle for over $6,000 less than what we paid and we are out the $3,000 for the warranty after 6 months of owning the vehicle. I warn everyone to stay away from this dealership. Nothing but lies. Be very careful. More

Good service at Morrie's Morrie's car dealership, and salesman Charles, were very cooperative and accommodating when helping my wife and me test drive and ultimately purchase Morrie's car dealership, and salesman Charles, were very cooperative and accommodating when helping my wife and me test drive and ultimately purchase a car. Charles stayed late so we could look online at cars similar to the one we test drove. After we found the right vehicle, Charles made the arrangements to have that car transported to the dealership so my wife and I could take it for a test drive. The car was great and we purchased it. Thank you for the extra effort. Sincerely, Andrew More

Nikki Hutton was FANTASTIC Nikki Hutton was fantastic! I had spoken with her the morning before we came in, i told her my situation and what I was looking for and she had everyt Nikki Hutton was fantastic! I had spoken with her the morning before we came in, i told her my situation and what I was looking for and she had everything figured out when I came in! When I arrived we test drove the truck, and was out the door in my new truck in a couple hours! She even made the short wait for paperwork enjoyable for my wife and daughter! 10 out of 10 will buy the rest of my families vehicles from Nikki More

FAST, ATTENTIVE AND PROFESSIONAL. We purchased a used truck from Morries that we originally found online over the weekend. We clicked the button on the website asking for more informat We purchased a used truck from Morries that we originally found online over the weekend. We clicked the button on the website asking for more information and we were contacted first thing Monday morning. Our salesperson, Adam Jaisle was very helpful in every aspect of the sale. First, because Adam understood that we were driving 3 hours to view and test drive this truck, he offered to make us a personalized video of areas of the truck that couldn't be seen in the online photos such as the under carriage & exhaust system of the truck, with close-ups of tires, brake pads & rotors as well as the engine while running and interior corners too! This was very helpful in making our decision to drive the distance for a closer look and feel. Then Adam was very instrumental in setting us up with financing with the dealership as our home bank was running slow on putting together our previously approved financing. The speed of all transactions in this purchase was very impressive to my wife and I. Morries has a policy of getting you in your new vehicle and out the door in short order and they did not fail. Adam is very knowledgeable in car sales and served us with excellence! Thank you Morries and Adam for a pleasant truck purchase experience. Buy Happy!! :) More

Disappointed We bought a used truck there and we drove 1.5 hours to buy it. When we got the truck home, we found out the truck's back window leaked severely. Not We bought a used truck there and we drove 1.5 hours to buy it. When we got the truck home, we found out the truck's back window leaked severely. Not only did they not tell us this, but they would only fix it if we took it back up there. We had a glass specialist in our area look at it, yet Morrie's wouldn't reimburse us to fix it here where we live. This is unacceptable. The truck also did not come with all the tire changing equipment like they said it did. More