Christopher's Dodge Ram

This whole experience so far kinda sucks. I bought a used car here online as is, and 9 days later the engine blew. I got quoted to replace the entire engine for 2x the cost of the vehicle fro I bought a used car here online as is, and 9 days later the engine blew. I got quoted to replace the entire engine for 2x the cost of the vehicle from my local shop and they said, engines gotta come out anyway. I didn't even get to own it long enough to get a title for the thing! Why even waste everyone time you know? Here you go guys, that's what your getting. Good job everyone! What a waste of time and money! More

Fantastic dealership, friendly, helpful, always striving to give you the best deal they can and still keep the doors open. There are some very smart folks down in service who re always ready to help if you to give you the best deal they can and still keep the doors open. There are some very smart folks down in service who re always ready to help if you need work on your vehicle. They moved mountains, getting just the right truck I wanted, even going as far as trading vehicle with a competitor so I could buy from them. I've bought off the lot from them as well as custom ordered vehicles through them. This dealership is dangerous, they are so great they make you want to find a way to but more vehicles from them. Bryan More

Took my truck apart, couldn't come up with a replacement 1500 hundred bed as a RAM dealership, and now they have sat on it for so long my insurance for rental is running out and I am going to be out hundred 1500 hundred bed as a RAM dealership, and now they have sat on it for so long my insurance for rental is running out and I am going to be out hundreds more dollars by the time they finally finish. More

I took my vehicle in for service paid $3,368. 32 to fix everything they said was wrong with it and less then 72 hours later it died and now they’re telling me that it’s going to be $9,500 before t 32 to fix everything they said was wrong with it and less then 72 hours later it died and now they’re telling me that it’s going to be $9,500 before taxes to fix it even though I just spent thousands of dollars to “fix” it More

Bought a car that was one of the mechanics sons car I was told. Many issues which they must’ve known about being from him including covered up paint issues and water leaks inside the car which wasn’t noticea told. Many issues which they must’ve known about being from him including covered up paint issues and water leaks inside the car which wasn’t noticeable until it had rained. The guy that helped me purchase the car backed the car out and drove it out but could not drive a manual very well and was burning the clutch while moving it. When I first bought I was told a couple things would be fixed. When I brought the car back in for those issues to be fixed they ordered the wrong parts. Instead of letting me know they were the incorrect parts the car sat there all from 9AM-3PM and they didn’t hesitate to call. I finally showed up there thinking the car would be ready to be told the parts were incorrect and I could bring it another day. I’d highly recommend looking at other places before going here. Will update with water damage pictures later. More

Best sales and service! Not sure why all the negative reviews? We have only experienced the best sales and service of our purchased vehicle from them and our vehicles we pur Not sure why all the negative reviews? We have only experienced the best sales and service of our purchased vehicle from them and our vehicles we purchased before we found this amazing dealership. More

If you have me their best truck and told me I had to get it serviced here I’d say no thanks and give it back. These guys are morally bankrupt. Steer clear it serviced here I’d say no thanks and give it back. These guys are morally bankrupt. Steer clear More

DO NOT TRUST this dealership, they are just liars try to sell vehicles to you, but not reliable people. they sell vehicles with missing parts and do not tell you before you purchase. avoid this dealershi sell vehicles to you, but not reliable people. they sell vehicles with missing parts and do not tell you before you purchase. avoid this dealership for your money. avoid this dealership for your money. More

**UPDATED 2/16/23- Jason from the service department called me just as promised. We discussed the ride height issue and he took the time to research while we were on the phone. Jason was able to get my called me just as promised. We discussed the ride height issue and he took the time to research while we were on the phone. Jason was able to get my truck in 2 days later and have the problem solved within an hour. To Darrin, Jason and Wes (who I believe was the technician who worked on my truck) I just wanted to say thank you for helping turn what was initially a negative experience into a great experience! **UPDATED 2/14/23- I spoke with Darrin and he is having another service department employee contact me today. I believe his response likely had me confused with someone else. I most certainly have not been contacted directly by a single person from their dealership let alone their service department. I have not been offered to bring it in to have the sensor calibration done simply because I have not been able to schedule it since my calls hadn’t been returned. So at that point nothing had been offered to me, again because lack of communication was the problem here. Lastly, the assertation that my selling dealership could not get me in for months and that’s why a contacted Christopher Dodge Ram is also incorrect because I bought the truck in Virginia and it wouldn’t make sense for me to service my truck there for obvious reasons. Anyway, Darrin and I agreed to wipe the slate clean with a fresh start. I’m updating from 1 to 3 stars and will update again after. As a side note, I have heard good things about their service department from fellow TRX owners, specifically because one of their technicians owns a TRX and is familiar with some of the special components that this platform has. I did try to have the ride height sensor calibration done at a local dealership, yet still having the same error message and this is why I’m adamant about getting it to a reputable service department which is Christopher Dodge Ram. **ORIGINAL- This place is pretty awful with communication. You have to call to schedule appointments and can’t do it online. I called Service department and spoke with Rick Lujan to get my Ram TRX in. He said he would call me later in the evening to schedule and if not then the very next day first thing in the morning. This was end of December. Never heard from him so I called 2-3x per week for the next month and left a voicemail every time and never received a call back just to schedule an appointment. Great service department and way to treat a customer with a $100k truck. More