Christopher's Dodge Ram

Poor Service at Christopher Dodge World We purchased our Dodge Ram 2500 Diesel from Christopher Dodge World 3 years ago. In early June, 2019 the check engine light came on so we took it b We purchased our Dodge Ram 2500 Diesel from Christopher Dodge World 3 years ago. In early June, 2019 the check engine light came on so we took it back to them for service. We were told it was a transmission problem and it was going to be weeks before their mechanic could fix it because they had a back up of vehicles needing service. After a month of not having a vehicle and fully frustrated, we were told the truck was fixed and ready. We drove down from the mountains (hour away) to pick up the truck to find the next day the check engine light was back on and transmission problem was not resolved. After demanding they tow the truck back to the dealership, it was back at Christopher Dodge World for another 2 1/2 weeks waiting for the part to be delivered and installed. We were again assured it was fixed and ready for pick up. After picking up the truck and driving it 5 miles away, the check engine light was back on and transmission problem persisted. Christopher Dodge World had our truck for 6 1/2 weeks and the problem was never resolved. We are now talking to Stevenson Chevy about trading in the Dodge for a reliable Chevy Truck. I would never recommend Christopher Dodge World and a Dodge Product as they are incompetent, unable to resolve a situation in a timely manner and lack in customer service! More

Service was terrible I took my Journey at 8am after making the appointment 3 weeks prior, only had a couple issues I had to keep calling to find out anything about my ca I took my Journey at 8am after making the appointment 3 weeks prior, only had a couple issues I had to keep calling to find out anything about my car and I almost didn't get the car back till 6pm when they closed but I was told by the advisor that the tech thought my tires were unbalanced and car was out of alignment. The services advisor told me that he could see if the tire balancing and alignment could be covered under warranty Friday I called he said I'll talk with the warranty clerk and get back to you. Memorial Day they were closed so I called Tuesday and he said I'll talk to the warranty clerk I'll get back to you later today and now its Thursday and haven't heard a thing. More

Ram Truck I worked with Chris and Hai and they were great! I had searched all over the state for a 19 3500 and no one would work any deals since they were new. I worked with Chris and Hai and they were great! I had searched all over the state for a 19 3500 and no one would work any deals since they were new. They gave me a great price with great service and shortest amount of time I’ve ever been at a dealership. Would highly recommend them. More

Very helpful Chris Duran our sale person was very helpful with our questions that we had! Even after the sale he helped us get the right manuals for the 300 that w Chris Duran our sale person was very helpful with our questions that we had! Even after the sale he helped us get the right manuals for the 300 that we got. He is the one to deal with when shopping for a car at Christopher Dodge World, he even was staying late that day. More

Jason Seaberg - Salesman of the YEAR Hi there! I wanted to send some feedback and a "thank you" for my recent FJ Cruiser purchase. My husband, Kevin, and I worked with Jason Seaberg, the Hi there! I wanted to send some feedback and a "thank you" for my recent FJ Cruiser purchase. My husband, Kevin, and I worked with Jason Seaberg, the internet manager. He was wonderful! I have to say, we have been in the market for a new vehicle for months and have loathed the process due to shady/unethical sales people with horrible sales tactics and dishonest treatment. We traveled to Denver from the Springs to see the FJ you had posted and were prepared for a similar experience We were so grateful for Jason’s candor, kindness and professionalism. He advocated for us with our counter offer and was so personable. Before he knew if we would be easy to work with he was open and gracious and we never felt “pitched” to or pressured. We were relaxed and at ease thru the whole test drive and paperwork process. We couldn’t be more grateful and we’ll be sure to send friends and family his direction if we hear of anyone needing a vehicle! Please let him know how very thankful we are and do your best to keep him on your team! He’s a huge asset to your company All my best, Becca Browning More

Awsome Expeirence Ron was amazing helped me out buying my 2500 dodge HD. I highly recommend him in purchasing your next truck or car. Thanks Alex Hernandez Ron was amazing helped me out buying my 2500 dodge HD. I highly recommend him in purchasing your next truck or car. Thanks Alex Hernandez More

Shady Tactics Would not honor "special pricing" that they sent to me via e-mail. Offered one price for my trade in, then tried to reduce that offer later with some Would not honor "special pricing" that they sent to me via e-mail. Offered one price for my trade in, then tried to reduce that offer later with some "funny" math. General manager brushed me off when I pointed this out. B.S. artists, if you're looking for integrity, then don't shop here. More

Great Chris Duran was an awesome salesman, I got a great deal, a great truck ,and had an awesome experience, deffinatley talk to Chris before you buy anywhe Chris Duran was an awesome salesman, I got a great deal, a great truck ,and had an awesome experience, deffinatley talk to Chris before you buy anywhere else. More

Buyer Beware ! I recently was in the market for a new vehicle as the one I had purchased I wasn't happy with. After locating a vehicle with Christophers Dodge W ! I recently was in the market for a new vehicle as the one I had purchased I wasn't happy with. After locating a vehicle with Christophers Dodge World (2016 Mustang GT Premium) I traded in my car (2016 Outback 3.6R Limited) to them. I got hit very hard on my trade as they showed me that the vehicle had some major body work done which I was unaware of. They came up a little to move the Mustang which I guess had been sitting for a while. I took the vehicle in to my mechanic to have him inspect it as the car was modified. Mechanically the car was sound however I was told that the car had overs-pray on every body panel, indicating damage to the car which was not reflected on the CarFax. I then took it to a different car dealer and had it appraised for a second opinion. My $30k purchase came back as worth about $20k. The used car manager walked me through the car and showed me the over-spray on the panels and suggested I take it back to the dealer. I returned to Christophers Dodge World, showed them the problem and they offered to let me pick another car on the lot and they would buy back the Mustang. This however is where it went south. After looking for 3-4 hours at their inventory I wasn't able to find anything I liked in my budget. I was also informed that they would be trading my car back in for less than what I had paid for it (about $6k less). I was told that I wouldn't find a higher number anywhere else, essentially, take it or leave it. So I was stuck having to either pick a new car that I didn't like or keep the car that was now worth way less than what I paid for it. I ended up begrudgingly taking a new 2018 Charger SXT base model as it was the cheapest and I thought there wouldn't be anything wrong with it. This NEW car with 100 miles has a lovely little rattle in the dash and the fake plastic rims rattle like a pill bottle when I drive it, not to mention that when I removed them there is black paint all over the actual rims on the NEW car like they were put on and then spray painted while on the car. I'm now at least $6k upside on a NEW car that I hate paying $500 a month for a car that's worth about $21k. If you are going to buy from here, at least inspect every inch of the vehicle and make sure you take it to a reputable mechanic to have it looked at. If I were you, I would steer clear entirely. More

4 trucks from these guys So I have bought 4 trucks from these guys, starting with a 2008 ram 2500 hemi to my current 2018 ram 2500 cummins, both the sales dept and the service So I have bought 4 trucks from these guys, starting with a 2008 ram 2500 hemi to my current 2018 ram 2500 cummins, both the sales dept and the service department are top notch and helped me with every question and concern I had. Big John and darrin Hall took great care of me and got me exactly what I wanted and needed! More