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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.6
459 Reviews
Call Dealership (773) 334-3400

5950 N Western Ave

Chicago, IL

60659

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459 Reviews of Chrysler Dodge Jeep Ram of Chicago

September 23, 2023

Very good service . Have time for customer and their customer supportive. They also have time to explain everything to you More

by ernestbugyei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Report | Print
Sep 25, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ernestbugyei, customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 20, 2023

I feel the dealership was dishonest with me and know that the deal was signed and the vehicle delivered they will not return my calls. Can you help here? More

by patrick81
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan Granados, Ken Lau
Report | Print
Sep 20, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Patrick81, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 16, 2023

The noise coming from my car remains even after service was completed and new parts were purchased and installed More

by victoriatomasello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Sanchez
Report | Print
Sep 18, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Victoriatomasello, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 15, 2023

Knowledgeable and friendly staff. Will recommend this dealership to my friends and family. Thank you Christian. More

by shaban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Report | Print
Sep 15, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Shaban, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 12, 2023

I had an electrical service issue with my new Chrysler, bought 6 months, but the old service manager was militantly rude, unprofessional, and refused to service their own vehicle. I have a service warrante More

by Cevalx100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Head Department Manager
Report | Print
Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Cevalx100, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 12, 2023

I had a very rough interaction on my last visit. I had to call 4 times to find the status of my car and the issue was never even addressed after a couple days More

by mrmsofios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica
Report | Print
Sep 13, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mrmsofios, thank you for bringing this to our attention. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 11, 2023

Great service as soon as I walked in the door. My new Pacifica is everything I've ever wanted. xxxxxxto Pedro who helped every step of the way. More

by kentcarmichael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia, Ken Lau
Report | Print
Sep 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kentcarmichael, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 09, 2023

They were very friendly and answered all my question. Came in for a test drive and left with a new car. More

by jeni4132
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steven Bernard
Report | Print
Sep 11, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Jeni4132, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 08, 2023

Tony was very helpful during the entire car buying process and made the process easy for us. More

by ryanpdietz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Kokaljari
Report | Print
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Ryanpdietz, Congratulations! Welcome to the CDJR of Chicago family! We strive to make every experience here special, and we're happy that we've managed to do that for you. Enjoy your new vehicle and as always drive safely!

September 06, 2023

Great service, great communication. One small request is to not change all the settings for my seat position More

by tomgrant8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Report | Print
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tomgrant8, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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