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Chrysler Dodge Jeep Ram of Chicago

Chicago, IL

4.6
459 Reviews

5950 N Western Ave

Chicago, IL

60659

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459 Reviews of Chrysler Dodge Jeep Ram of Chicago

September 06, 2023

Great customer service. Scheduling an appointment was easy and efficient. I also enjoyed the new waiting room. Great place! More

by ljd457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

ljd547, thank you for the review! Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 06, 2023

Great customer service and fast. I would come back for my next service. Brought in my own part and they were able to program it and works fine. More

by mgore5561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Mgore5561, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 06, 2023

Great customer service and fast. I would come back for my next service. I think it’s strange this surgery makes you write at least 15 words. I normally wouldn’t finish but they were More

by kmwoodsrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez, David Urrutia, Ken Lau, Abdulla Abbadi
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Kmwoodsrn, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 05, 2023

Exceeded my expectations. My car is running better than it has in years. Thank you. More

by murphyrt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Garzon, Pedro Garcia, Christian Sanchez, Steven Bernard, Elizabeth Guzman, Yasser Ghoniem, David Urrutia, Ken Lau, Moe Aboud, Abdulla Abbadi
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Murphyrt33, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

September 05, 2023

I gave this dealership an A1 rating when we purchased our vehicle but after purchase when we had a few issues that needed to be addressed we had a hard time getting those issues fixed and even getting in con More

by AWESTMORELAND1811
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yasser Ghoniem, Jovan T. Cervantes
Sep 05, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

AWESTMORELAND1811, thank you for bringing this to our attention. We want to hear about your experience and discuss this more. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

September 04, 2023

Thank you word word word word word word word word word word word word word word word More

by bcunning415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
September 02, 2023

When I started the deal I had LoJack included, called back for the code to get it setup n they told me it wasn’t included anymore so they could give me the deal I wanted, mind u they told me I couldn’t t More

by tonia_williams15
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Juan Granados
Sep 02, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Tonia_williams15, thank you for bringing this to our attention. LoJack is a package we do offer as a dealership, it was declined on your end. We want to hear about your experience and have the opportunity to make this right. Please contact our customer relations manager, Danielle, directly at (773) 334-3400 email: danielle@jeepofchicago.com

Sep 04, 2023 -

tonia_williams15 responded

When I started the deal with the vehicle I asked about the LoJack , because I was trying to see how we could lower the price to get the price where I wanted/needed to be. I was told that came as a package with the vehicle and wasn’t negotiable with taking off, jus as the package covering the interior and exterior of the vehicle. Let’s also be mindful that I came in with a $30,000 check from my credit union, and was trading my Lexus. Soon as I get home to set up LoJack now it’s not a part of my package. Yes I feel jilted, and taken advantage of

September 01, 2023

Pedro was great helped me get approved for a New Jeep Grand Cherokee L limited More

by ju10r66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia
September 01, 2023

They are really helpful and great. They let me know what has to be done and get straight to the point of what need to be done and how much it will cost me. So i really like it. More

by Yasir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Sanchez
September 01, 2023

Very good dealership. The staff are friendly and helpful. I really love how fast and convinient it is to get your car serviced with them as well. More

by zeron799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle , Christian Sanchez
Sep 08, 2023 -

Chrysler Dodge Jeep Ram of Chicago responded

Zeron799, Customer satisfaction is our number one priority, and we are happy to see we have accomplished that for you. We look forward to assisting you again soon!

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