Chrysler Dodge Jeep Ram of Clifton Park

Great Job Zappone - Thanks Brought my 2017 Wrangler Unlimited in for its 7k oil and for a couple of minor issues. Had a loaner (2017 Grand Cherokee) until my vehicle was ready. Brought my 2017 Wrangler Unlimited in for its 7k oil and for a couple of minor issues. Had a loaner (2017 Grand Cherokee) until my vehicle was ready. Everything went so quick and easy. More

Very pleased Although I purchased my Jeep Cherokee from Armory garage I regret not buying it from Zappone. Although I only have 4000 miles on my 2016 Cherokee thei Although I purchased my Jeep Cherokee from Armory garage I regret not buying it from Zappone. Although I only have 4000 miles on my 2016 Cherokee their service department welcomed me, showed me around and made me feel comfortable. I am not happy with the model sold to me by Armory. At the time I had 3. Rome. Ribs and a separated shoulder from an accident. I needed a car and couldn't take time to review options etc. I love the Jeep but my car is missing options that I wanted. Although I've only had my car for 6 months I woul trade to move up if I could get a good deal from Zappone. Bottom is 5 star so far. Frank Rinaldi More

Service I have always had a good experience at Zappone. I would recommend Zappone service to my friends. They have always been helpful and courteous when I ha I have always had a good experience at Zappone. I would recommend Zappone service to my friends. They have always been helpful and courteous when I had questions. More

Total lack of courtesy Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable busine Drove 1 hour to make a deal for a 2016 Big Horn. When I got there they told me it was gone and tried to sell me another vehicle. A respectable business would have let me know beforehand. More

Warranty work Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated Work done quickly , under warranty along with nys inspection, courteous, perfesional, timely. Service associate was very knowledgeable, communicated effectively, and very thought full, Area was clean and uncluttered More

Great experience Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. Sales was effortless, Jeep custom ordered and arrived so quick. Great deal, very satisfied, go talk to them, you'll be as happy as I. More

Missing format I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not I bought a new Dodge Ram 1500 and I don't understand how the formats can be missing don't you people lock your trucks salesman said the truck did not come with one More

Bad service, terrible service department. Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, havin Had a recall made an appointment for Saturday morning. Had made a few additional requests for service such as having a water separator changed, having a factory remote programmed to my vehicle and having a key cut from Vin number. Service department was overwhelmed with vehicles. My recall was for a 2005 Dodge Ram 3500 diesel center link and tie rod ends. Because service was so busy there staff never put my truck up on the lift and claimd that all was good with my center link and tie rod ends. Truck is all over the road with what is called Driving Miss Daisy syndrome and the death wobble. After waiting 3 hours for them to do a computer update and nothing more, my issues were never addressed, my extra things were never done, this place is a joke. Don't fall for their fancy commercials they suck plain and simple. Believe me they're only interest is to cash out on a new vehicle sale. The incident was brought to Matt Zaponnes attention. He was about as ineffective as the rest of his staff. Called Chrysler Corporation And they sent me to a real dealership. Take the extra ride somewhere else you'll be thankful in the end. More

Friendly Staff I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first on I just purchased a 2016 Jeep Latitude and the staff at Zappone was friendly and helpful. There was two issues which I was not happy with. The first one I take some blame for was we agreed on a price for my lease and when I picked up my vehicle they added in my first payment which I know that is due when you lease but every time I leased a vehicle the cost was always added in to the agreed price. The second issue was the vehicle was not clean when picked it up. I took a lot of pictures showing the filth and dead bugs all along the inside of the hatch area. Other than that everything else was ok. I would recommend them to friends but with the advice to not assume anything. More

Great deal Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be Making the deal for a 2016 Ram was easy. They gave me the best deal after researching many dealerships. The truck was ready when it was supposed to be picked up. I highly recommend this dealership More