Chrysler Dodge Jeep Ram of Englewood Cliffs

I rarely ever right reviews but my experience with this dealership was so horrible I had to warn other customers. I purchased a $40K+ pre-owned vehicle from this dealership that needed over $6,000 million dealership was so horrible I had to warn other customers. I purchased a $40K+ pre-owned vehicle from this dealership that needed over $6,000 million n repairs the minute I drove it off the lot. I called multiple times the day after and left messages as well as emails and they did not call back until I started sending emails. They subsequently ignored me and said that since I drove off the lot it was my fault for not doing a thorough inspection. I unfortunately could not get the car inspected at any NY inspections center because of the tints on the vehicle. This car was not ready for sale but they sold it anyway. Lesson learned. Stay far away from this dealership. More

They are liar they are unresponsible they don't call they don't return the phone call very disappointed they don't even reserve 0 I bought more than 7 car from dealership like that and they are socks service don't return the phone call very disappointed they don't even reserve 0 I bought more than 7 car from dealership like that and they are socks service today the first time I have issue and they cannot Help only they care about the money and they don't give a xxxx about customer More

The entire team at this particular dealership was amazing ! I’m so happy we decided to go there to purchase my Jeep 😊 ! I’m so happy we decided to go there to purchase my Jeep 😊 More

The team is comprised of very courteous, professional, and knowledgeable staff. Thanks so much for an amazing job! and knowledgeable staff. Thanks so much for an amazing job! More

Took car for a recall fix. Easy scheduling and prompt repair. Great experience with everything at this dealership. Easy scheduling and prompt repair. Great experience with everything at this dealership. More

This service department is excellent. They got me in and out and the facility is immaculate. Dom and Tony are great! They got me in and out and the facility is immaculate. Dom and Tony are great! More

I was told it would be done within 1-2 hours. No one called so after over 3 hours I had to call and make sure its ready I hope there will be more communication next time.Overall nice place and I r No one called so after over 3 hours I had to call and make sure its ready I hope there will be more communication next time.Overall nice place and I recommend. More

Great experience, Elias was very eficiente heploing us finding the perfect car!!! Thank you Elias finding the perfect car!!! Thank you Elias More

John and Jay were fast efficient and suited our needs this is the 6th vehichle we purchased from them. Thanks this is the 6th vehichle we purchased from them. Thanks More

Dominick Baglione Service Manager and his Team are the BEST! Extremely knowledgeable, competent, courteous, friendly and professional. Dominick explains everything in detail, in laymans terms when needed. BEST! Extremely knowledgeable, competent, courteous, friendly and professional. Dominick explains everything in detail, in laymans terms when needed. He is never rushed and always has time for the customer and their questions. His knowledge of Jeeps far surpasses any other service manager I have ever worked with for various cars that I own. Brought my Jeep in for a shifting issue and also engine light. His Team carefully diagnosed the problems and resolved all to my highest expectations. I can't say enough about how pleased I was with the service and with Dominick Baglione in general. He is fantastic! I highly recommend this service department for any of your Jeep needs. More