Back

Chrysler Dodge Jeep Ram of Englewood Cliffs

Englewood Cliffs, NJ

3.6
122 Reviews
Chrysler Dodge Jeep Ram of Englewood Cliffs is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 100 Sylvan Ave.
Contact Dealership

100 Sylvan Ave

Englewood Cliffs, NJ

07632

Directions

By Type

Showing 122 reviews

May 22, 2023

Daniel Laguerre, sales; Jerome Drackett, finance manager; and Timothy Sweeney, sales manager are terrible to do business with. At no point should you consider any service plans with these people. If you must More

by Dan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Laguerre, Timothy Sweeney, Jerome Drackett
May 24, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Hello Daniel, Your satisfaction means a great deal to us at Chrysler Dodge Jeep Ram of Englewood Cliffs and the opportunity to discuss your key, warranty cancellation, and the feedback you've provided would be greatly appreciated. Please reach out to me directly so we can discuss this further. Thank you, Marilyn Batres Customer Relations Manager 551-228-2384 mbatres@rt4cars.com

May 17, 2023

Would give 5 stars for awful and dishonest service. It took them 5.5. hours just to give the car a diagnosis for $399. On the phone they told me that my warranty was partially covered. When I got there More

by Anna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj
May 18, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you, Service Management Team 551-999-6771

March 29, 2023

Jay was great and helped me and worked with me. .Also Jose and Daniel was great More

by Rdlhomes1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel , Jose and Jay
Mar 29, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Thank you for taking the time to leave a positive review for us at Chrysler Dodge Jeep Ram of Englewood Cliffs. We're happy our [team could meet your expectations. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 30, 2023 -

Rdlhomes1 responded

The best experience at Englewood Doge. Jay made everything possible happen

March 11, 2023

Excellent and convenient service. Had all the paperwork done ahead of time and by the time of picking up vehicles, I was done and driving a new vehicle in few minutes… More

by Delmy Cano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Urquia
Mar 12, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Thank you for your great review, Delmy. Nothing makes us happier than knowing you had an excellent and convenient car-buying experience working with our Sales Team. Congratulations on your new vehicle. Let us know if you need any further assistance, we at Chrysler Dodge Jeep Ram of Englewood Cliffs are always here to help.

February 08, 2023

Raj was a great service rep. I went to two different dealerships and they couldn’t find out what was wrong. Raj right away took his time trying to find the issue and took care of More

by ShayP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj latchman
Feb 08, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Chrysler Dodge Jeep Ram of Englewood Cliffs wants to thank you for taking the time to share a great review and rating regarding your visit with us and our Service Team. We aim to provide a satisfactory visit for all of our valued customers. Let us know if we can be of any further assistance, and have a wonderful rest of your day.

February 02, 2023

BROUGHT IN MY 2023 JEEP GRAND CHEROKEE FOR FIRST OIL CHANGE UTILIZING JEEP WAVE PROGRAM WHICH ALLOWS FOR THREE OIL CHANGES AND THREE TIRE ROTATIONS SERVICE REP RAJ OR ROGER WAS VERY RUDE TO BOTH MYSELF More

by KR
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
RAJ OR ROGER
Feb 02, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

January 31, 2023

I took my 2018 PHEV chrysler Pacifica to this dealership back in November for a check engine light. I had previously taken the car to my local authorized service mechanic where all regular maintenance wer More

by Archipelago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominic, Service Manager
Jan 31, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

January 21, 2023

I saw a jeep with suspect paperwork. I was assured by the GM (Jay) the car was good, safe and no accidents. I asked if I could take to my mechanic and they said yes which actually made More

by Happy Customer
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Jay, the GM and John the Certified Sales Manager
January 12, 2023

Terrible service, don't do it. I bought a brand new Jeep from this dealer, and went for my first oil change/tire rotation at 8K miles. The service tech insisted I get a $400 'In More

by Carguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Both service techs were rude and obnoxious.
Jan 13, 2023 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

December 30, 2022

Tim and his staff are great, would definitely go back! !! Really made leasing a vehicle a positive experience. More

by criccardi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 31, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Thank you for leaving our Sales Team a great review. We are pleased to learn that you had a positive leasing experience during your recent visit. We look forward to doing business again with you again in the future at Chrysler Dodge Jeep Ram Of Englewood Cliffs.

...
6
...