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Chrysler Dodge Jeep Ram of Englewood Cliffs

Englewood Cliffs, NJ

3.6
122 Reviews
Chrysler Dodge Jeep Ram of Englewood Cliffs is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 100 Sylvan Ave.
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100 Sylvan Ave

Englewood Cliffs, NJ

07632

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Showing 122 reviews

December 28, 2022

If I could provide them with less than 1 I would. The worst auto group to work with. Please save yourself the frustrations and headaches. The service department is the most unprofessional, disorganiz More

by jeepgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj, Dominik
Dec 29, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

December 26, 2022

This was the worst car service experience that I have ever had. Terrible effort along with what seems to be incompetence. Details: 12/5/22: I dropped my car off due to a check engine light 12/6/22: More

by adilfarooki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj
Dec 29, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback. We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

December 23, 2022

I have owned a total of three jeeps in the last ten years and I have never come across what I believe to be poor customer service. Upon entering the service department I was blind sided by several signs sta More

by gshermie43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj Hatchman
Dec 25, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dear Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

December 22, 2022

Do not ever bring your vehicle here for service. They run a terrible operation and everyone in the service department has bad attitudes. Giving them 0 stars is too many. I've brought my jeep in More

by jcreits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raj, Dominic
Dec 23, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Dealer Valued Service Customer, Customer service is very important to us here at Chrysler Dodge Jeep Ram of Englewood Cliffs. Thank you for your feedback.  We have a department catered to improving our customer service. Please contact us further so we can learn more regarding your service. Thank you & we look forward to hearing back from you soon. Service Management Team 551-999-6771

December 15, 2022

Leased a Jeep for our daughter. George Martinez was our sales rep. Can’t say enough good things about this young man. George made our entire experience painless. I will do business More

by noelnoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Martinez
Dec 17, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Hello, Chrysler Dodge Jeep Ram of Englewood Cliffs thanks you for your kind review of us and out Sales Team member. Thank you for choosing us, and we look forward to assisting you in the future with any further needs. Have a nice day!

December 14, 2022

Great dealership, no complaints. Very accommodating to all my needs and concerns. Could not have asked for a better experience. More

by weissa348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charmaine B. Hoilett
Dec 16, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Hello, Chrysler Dodge Jeep Ram of Englewood Cliffs thanks you for the kind review, and we thank you for choosing us. Let us know if there is anything else we can do to assist you, and have a nice day.

December 04, 2022

Very nice experience with Daniel. Made the process easy was helpful and even want the extra mile to take us to another and dealership to get the car out of storage. More

by adegraaf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 06, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

It sounds like you had a great experience at Chrysler Dodge Jeep Ram of Englewood Cliffs. We will always go up and beyond for our customers and make sure they experience top-notch service. Thank you for your business.

November 29, 2022

After have a less than pleasurable experience at another Chrysler Dodge Jeep Ram, I had a very pleasant experience with the dealer of Englewood Cliffs. After working with Elias and their finance department, More

by Apena22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias Urquia
Dec 15, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Thank you for the positive review and rating! We are delighted to know that you had a good experience with us at Chrysler Dodge Jeep Ram of Englewood Cliffs and to know that our team provided great customer service. We value your business and we are always here to help!

November 25, 2022

STAY FAR AWAY. Salesperson Elias had a smug attitude from the min I walked in as if he was selling water to a thirsty person. I was given a price and was told go More

by vshapiro71
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Elias Urquia sales, Tim Sweeney manager
November 05, 2022

Super nice, reliable, and easy to work with! Rickey & Jose were the best! Im beyond pleased with my experience here. More

by userfc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Sukhram
Nov 09, 2022 -

Chrysler Dodge Jeep Ram of Englewood Cliffs responded

Hello! Thank you for your kind words, we're happy we could help. We want all of our customers to feel this way when visiting Chrysler Dodge Jeep Ram of Englewood Cliffs.

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