Chrysler Dodge Jeep Ram of Englewood Cliffs

Brought my vehicle here for service, was meet by a friendly valet person and nice help full service staff members. This location is much better than my usual location. friendly valet person and nice help full service staff members. This location is much better than my usual location. More

Had an amazing service at this location with advisor Mat. Had a situation with my extended warranty the service manager was a great help in guiding us through the fog that comes with extended insurance Had a situation with my extended warranty the service manager was a great help in guiding us through the fog that comes with extended insurance More

returened to service my car after price shopping around. had no issues as there repair was fair with an unbeatable unlimited 2 year warranty! had no issues as there repair was fair with an unbeatable unlimited 2 year warranty! More

GREAT SERVICE My service advisor RAJ was fantastic. He was straight forward explained and showed me all issues with my vehicle and got the job done. He was straight forward explained and showed me all issues with my vehicle and got the job done. More

great service team, these guys go above and beyond to help customers best service yet help customers best service yet More

Service department is great here, wish I purchased my vehicle there Dom and henry are the best -new car inventory issue stopped my purchased but service is great every time. vehicle there Dom and henry are the best -new car inventory issue stopped my purchased but service is great every time. More

I was a loyal customer bought 3 cars there but will never spend another dime with them. After calling 3 times to set up an appointment and being on hold for no less than 10 minutes each time finally get thr spend another dime with them. After calling 3 times to set up an appointment and being on hold for no less than 10 minutes each time finally get through to Raj. Give him my info and debate with him about my car not being in their system. Sounds impossible since I bought the car there. Set that aside I finally just ask for an appointment which he set up for the next day. That morning I take the car in and talk to service guy about the issue with the car not starting without a jump. He tells me the diagnostic charge is $400 or I can get full service for $349 and that is included. I tell him I just got the car serviced so don’t need that. I ask him to explain why it cost $400 to hook the car up to computer? He says that’s the policy you pay that period if you don’t get the work done. I said to him that sounds like a “F en rip off” and that is where the wheels go off the tracks. His boss Dominic the service manager sitting next to him decides to rudely jump into the conversation and tell me “you don’t have to leave the car here”. I ask him why is he interjecting and even involved here and he tells me once again you don’t have to service your car here. We go back and forth with some explicit language and I grab my keys and leave. I have to tell you I have been driving for over 30 years getting cars serviced and never have run into anything close to that. I have owned 5 Jeeps and a Ram and these guys are the worst. Do not service your car there support your local garage. Took it there they replaced the battery all in $200 and change. No diagnostic bull. More

The entire experience was amazing! Our sales lead, John, was a pleasure and a straight shooter. I was in and out with my new car in under 2 hours. :) Our sales lead, John, was a pleasure and a straight shooter. I was in and out with my new car in under 2 hours. :) More

Like anyone else, I was nervous, skeptical and on the defense when I walked into this dealership. Ready for a salesman to pitch me a line and feed me stuff I didn't want to hear just to make a sale. Tha defense when I walked into this dealership. Ready for a salesman to pitch me a line and feed me stuff I didn't want to hear just to make a sale. That wasn't the case here. The salesman and GM took time to listen to my situation and treated me as a human being rather than a dollar sign. They were very understanding and helped me every step of the way to get me out of my current lease and into a new truck. So if you're looking for a new ride, I highly recommend this dealership More

This dealership is very friendly. They helped me out I picking a great car They were very helpful. They helped me out I picking a great car They were very helpful. More