Chrysler Dodge Jeep Ram of Tampa Bay

Very Friendly and helpful. They worked seamlessly with the warranty company and met expected timelines. I worked with Wes and Micheal in Service They worked seamlessly with the warranty company and met expected timelines. I worked with Wes and Micheal in Service More

This is to share our well documented experience with CDJR of Tampabay regarding a 2026 Jeep Cherokee purchased by my wife in May 2026. My wife was very excited to become a Jeep owner. Not anymore. S of Tampabay regarding a 2026 Jeep Cherokee purchased by my wife in May 2026. My wife was very excited to become a Jeep owner. Not anymore. Since the purchase, the vehicle has required service on four separate occasions, totaling 20 days in the service department. Despite these visits, the persistent engine noise issue remains unresolved. The vehicle was brought in for a fifth visit, but her concerns were dismissed by the service management team. It continues to produce irregular engine noice upon remote starting. The engine has been disassembled twice—once at approximately 960 miles and again at +/- 3,000 miles. Not a good sign. Despite this, the engine continues to produce noticeable noise, which we have documented on multiple videos. This issue has been raised during each service visit, but we do not feel it has been adequately addressed. During this process, we have worked with dealership staff including Adam Clarke in Sales and James Coyle in Service. While both were initially involved, we have since had difficulty reaching Mr. Clarke after he stated that his involvement ended with the sale. We have also found multiple reports online from other Jeep Cherokee owners describing similar engine related concerns. We also encourage prospective buyers to thoroughly research their purchase, keep detailed service records, and carefully review post-sale support policies More

Ethan provided great service and was very helpful to me. Always a pleasure going to Jeep Chrysler Tampa at 10909 N Florida Ave! Always a pleasure going to Jeep Chrysler Tampa at 10909 N Florida Ave! More

You had me bring in and drop off my car even you were not going to diagnose the problem for 2 days after that. you told me that you would have a loaner I could rent and then you did not have one and simply t going to diagnose the problem for 2 days after that. you told me that you would have a loaner I could rent and then you did not have one and simply told me to call a rental car company. More

GREAT PEOPLE GREAT SERVICE GREAT SALES DEPT HIGHLY RECOMMENDED NO FUSS NO PRESSURE ALL AROUND GREAT EXPERIENCE RECOMMENDED NO FUSS NO PRESSURE ALL AROUND GREAT EXPERIENCE More

Working with Mike M. in the service department was a great experience. Very professional, explained everything that needed to be done on the car and recommendations for f in the service department was a great experience. Very professional, explained everything that needed to be done on the car and recommendations for future maintenance were made clear. Based on the great customer service, I will return for all future maintenance that my Jeep Grand Cherokee will need, and look forward to working again with Mike and the team! More

I am very happy with the service they have provided when I brought my truck in for service and their staff members are great to work with. I brought my truck in for service and their staff members are great to work with. More

CDJR was excellent when servicing my wagoneer. Nicole was the best and Wes (the lane leader) was very knowledgeable. I would recommend them to anyone. Great service and great advisors. Nicole was the best and Wes (the lane leader) was very knowledgeable. I would recommend them to anyone. Great service and great advisors. More

When I called for Oil Change was told & recommended to come on a Sunday for express service. oil change took two hours. Very slow for a routine oil change.. sitting for two hours & not one person came to come on a Sunday for express service. oil change took two hours. Very slow for a routine oil change.. sitting for two hours & not one person came to check on me or update me on the delay & why service took so long! Very unprofessional More

My advisor Richard was amazing . Great customer service and very helpful. Always happy to help in all areas Great customer service and very helpful. Always happy to help in all areas More