Chrysler Dodge Jeep Ram of Utica
Yorkville, NY
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Horrible experience with Carbone and Jordan the salesman. Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on m Jordan was ok as a salesman up until I asked about returning a truck that was side swiped while in office purchasing the truck. They cancelled on me twice without notice and then he told me his manager went to Mexico to get away from me as if I was a problem. I had literally 1 question and I became a problem for him. Horrible place. Not to mention I was ripped off on the truck and trade in More
It was excellent I had to reschedule an appointment due to the weather and they found a room first thing in the morning. Couldn't be happier with it. to the weather and they found a room first thing in the morning. Couldn't be happier with it. More
The teacher in me says that having to leave a maximum score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when score or the rating is poor is not right. However, I do wish to acknowledge that the people at Carbone's seemed to be particularly accomodating when I took my Jeep in for a check engine light. I told them of the problems that I had had in the past. They apologized and assured me the management has made changes to make dealing with them more pleasant. More
Very professional clean and they weren’t pushy and stuck to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! to what they quoted me! Adelina went above and beyond to make sure I was satisfied with my purchase and very professional!! More
They seemed unorganized and didn’t communicate well with each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. each other, but I special ordered a vehicle that came in quickly and it was exactly what I wanted. More
I like the no pressure. No hassle sales approach and I like the no pressure. No hassle sales approach and personal touch of salesman and finance Mgr I like the no pressure. No hassle sales approach and personal touch of salesman and finance Mgr More