Chrysler Dodge Jeep Ram of Willoughby
Willoughby, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Bobby and Ken kmew how to get it done! After deciding on the type of vehicle for my daughter, Bobby had a couple of other options to stay within our price point and meet the vehicle options After deciding on the type of vehicle for my daughter, Bobby had a couple of other options to stay within our price point and meet the vehicle options we were looking for. Kenny was very thorough and had great follow-up to get the transaction closed quickly. Good job team! More
Fantastic Experience - LOVE MY JEEP! Walked into the dealership and felt welcome by the entire staff, everyone was so friendly. I had the pleasure of working with Sean Burke on my sale. H Walked into the dealership and felt welcome by the entire staff, everyone was so friendly. I had the pleasure of working with Sean Burke on my sale. He was incredibly knowledgeable, polite and funny all at the same time. He took his time to explain every bell and whistle that the Jeep had that I wasn't used to. The General Manager Bobby Lohn was also extremely helpful and attentive throughout the process. Bobby really does know the meaning a great customer service. Signing the papers for my new vehicle was a breeze, Dayton answered all my questions and kept the process painless and streamlined! I will be coming back to Adventure for all my future care needs! More
Very comfortable pleasurable experence Adventure was recommended by my brother-in-law he has bought a pickup truck from the dealership so I tried it very happy I did Bruce fraktur was an ex Adventure was recommended by my brother-in-law he has bought a pickup truck from the dealership so I tried it very happy I did Bruce fraktur was an excellent salesperson and I will do business again More
Easy Smooth Buying Experience My Salesperson Erik Green was knowledgeable and easy to work with. He answered ALL of my questions and was proactive in getting the deal done. The ent My Salesperson Erik Green was knowledgeable and easy to work with. He answered ALL of my questions and was proactive in getting the deal done. The entire process was smooth and easy. The finance person Dayton Ware took his time and explained all the paper work. Both were pleasant and nice to work with. More
Pleasure doing business Bob was very knowledgeable and explained everything very well. In fact my daughter leased a Jeep from him a few days after me. I would highly reco Bob was very knowledgeable and explained everything very well. In fact my daughter leased a Jeep from him a few days after me. I would highly recommend to anyone that asked More
Unpressured Dominick Ambrose listened to what was important to me and did not pressure me in any way. This is my 3rd vehicle from Adventure. I continue to go th Dominick Ambrose listened to what was important to me and did not pressure me in any way. This is my 3rd vehicle from Adventure. I continue to go there for my vehicles and all service because of the excellent respectful customer service. More
Easiest car buying experience Sean Burke was amazing! Made sure to find out what was important to me in my new car. He had me test drive each car I wanted and told me key features. Sean Burke was amazing! Made sure to find out what was important to me in my new car. He had me test drive each car I wanted and told me key features. Most importantly he kept me updated on the whole process. They gave me a good price on my trade in and I didn't feel like it was unfair or below what I had researched. I also didn't feel pressured into purchasing but I did drive off the lot with new Jeep Cherokee! Sean sat with me and went over every option; buying/leasing for each model car I was looking at. Purchasing this car, was easier than the first car (which I had done a lot of research on). I will highly recommend Adventure and Sean to anyone looking for a car!! More
great dealership and covenant location for me, also Dick Ambrose was very helpful in my purchase of my dodge grand caravan, when i went it to buy a vehicle dealership and covenant location for me, also Dick Ambrose was very helpful in my purchase of my dodge grand caravan, when i went it to buy a vehicle i could not decide witch one i wanted and Dick was very patient with me and it did take awhile for me to decide . More
Ken Irons the real Kenny Powers Before stopping at adventure my wife and I visited a few of classics dealerships. The salesmen at classic were a bunch of knuckleheads. They seeeme Before stopping at adventure my wife and I visited a few of classics dealerships. The salesmen at classic were a bunch of knuckleheads. They seeemed as if they could careless if they sold a vehicle They lacked information. Most importantly they lacked communication skills. My wife and I had to start the conversation and ask bout certain features which they had no clue. After that waste of time we stopped at adventure in willoughby. While walking the lot Ken approached us and politely introduced himself. We were interested in the new compass. Ken was loaded with information. Told us about the different models. He told us about different leasing and buying options before we knew it we were out for a test drive. Within a few hours we were leaving adventure with a new compass. We were 100% satisfied with the service we received. I would definitely purchase another vehicle through Ken More
Great Job with Chris Ware Can't say I'm a fan of the whole car search ordeal , but this visit was a productive one. I had the pleasure of working with Chris Ware and he made my Can't say I'm a fan of the whole car search ordeal , but this visit was a productive one. I had the pleasure of working with Chris Ware and he made my experience a positive one. He's professional, highly knowledgeable, efficient and kind. Straight forward kind of guy and gets the job done. More

