Back

Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

4.1
276 Reviews
Chrysler Dodge Jeep RAM of Willoughby is a well-established successful dealership operating in Willoughby OH. Our dealership believes in providing a high level of customer experience throughout your car buying journey with us! Our highly trained and certified staff believes in providing the best possible experience for you. We have a vast selection of new Chrysler Jeep Dodge and RAM truck models for you to choose from. Our finance specialist will help you find the best car loan or lease option for your credit type or use our Fresh Start Finance Program.
Contact Dealership

36845 Euclid Ave

Willoughby, OH

44094

Directions

By Type

Showing 276 reviews

July 07, 2017

Great experience! I highly recommend this dealer! I purchased my Charger from this dealer at the beginning of May. They treated me very respectfully and even allowed me to take a charger and challeng More

by SkiLLy125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Skilton, Bobby Lohn
Jul 09, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. You picked a great car to add to your driveway. Welcome to the Mopar family!

July 07, 2017

Positive and win win for both the dealership and the custome Our expectation was urgency and honesty. We were respected and shown that our needs were first. Everyone was focused and knowledgeable to provide po More

by Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doyle White
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. Doyle is a great guy and we are glad he was able to give you what you needed!

July 07, 2017

The best dealership around.. Adventure Willoughby is the best dealership around,the whole staff was very kind and helpful,Bob Lytton did everything he could to make sure I got w More

by Grizzy2999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Lytton, Dayton Ware
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We are glad to help get what you needed. Make sure to come in for free car washes.

July 06, 2017

Great deal Ed was great to work with, made buying the car easy. I really enjoy my new car and everything was taken care of in a reasonable time. More

by Roberst15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wittmer
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We know your time is valuable and want to make best use of it. Make sure to come visit.

July 06, 2017

I had an excellent experience. Ed, the sales rep was helpful Ed, the sales rep was very helpful in helping me find my ideal vehicle. He wasn't pushy at all. He made me feel at ease. I will pass his card on to ot More

by Ciulla, Chris 2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Wittmer, Dayton Ware
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. It's always great to hear that you trust us with your recommendations. We will take good care of everyone.

July 06, 2017

Happiness My overall experience at Adventure Chrysler Jeep Dodge Ram was one to remember. Both Sean Burke and Dayton Ware help me get into a newer vehicle with More

by fradreika
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Burke, Dayton Ware
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We want everyone to get the vehicle they deserve. Thank you so much for letting us help you!

July 06, 2017

Awesome salesperson and experience! Bruce Fratcher was an awesome salesperson! He had everything lined up by the time I got to the dealership so all I had to do was sign the papers and d More

by linda berkopec-pesek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Fratcher
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We know your time is valuable and want to make best use of it. Make sure to come in for free car washes.

July 06, 2017

Great Sales Person Mr. Ambrose was absolutely fantastic. He made me feel comfortable about my purchase. He's Very knowledgeable and kind hearted. I would recommend him t More

by Alesha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Ambrose
Jul 06, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Alesha, I was confused with the negative star rating to such a well spoken review. Was the 3 star review on purpose or did you mean to leave a 5 star review? Thank you again for your business! Adventure CJD

Jul 07, 2017 -

Alesha responded

Great sales person... But your financial guy Mr. Ware is what gave your company the 3 stars. He did not want to negotiate at all and I found it rather insulting. He was short and Mr. Ambrose is what made me actually purchase from here. If it wasn't for him I would've left empty handed.

Jul 07, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Alesha, There are times when the finance department cannot negotiate on the products they have to offer. It really just depends on the time. The reason I say this is it is going to reflect negatively on Dominick and his review status when this pushes to his overall score. I would say if you feel this way, state it in the review comment but still give 5 stars for Dominick. Up to you but I would hate for this to negatively impact the wrong person.

July 06, 2017

Dream Come True I've always wanted a Wrangler, and Dominick and Adventure helped make that dream a reality. On 6/24, I found out my Patriot needed more work than it w More

by LadyFury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Ambrose, Mike Skilton, Sean Meabon
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

You really are the best customer. The joy on your face made everyone's day. Thank you so much for your business and make sure to come in and see us. Don't forget the Jeep wave! Also contact Rachel about being in the Jeep parade. With that blue you have to show off.

July 06, 2017

A very pleasant experience Terry Coggins was very professional and made my wife and i feel very comfortable best experience ever of buying a new car the service department a More

by dale thompson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Kraig, Terry Coggins
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We are glad you had such a great experience!

...
18
...