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Chrysler Dodge Jeep Ram of Willoughby

Willoughby, OH

4.1
276 Reviews
Chrysler Dodge Jeep RAM of Willoughby is a well-established successful dealership operating in Willoughby OH. Our dealership believes in providing a high level of customer experience throughout your car buying journey with us! Our highly trained and certified staff believes in providing the best possible experience for you. We have a vast selection of new Chrysler Jeep Dodge and RAM truck models for you to choose from. Our finance specialist will help you find the best car loan or lease option for your credit type or use our Fresh Start Finance Program.
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36845 Euclid Ave

Willoughby, OH

44094

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Showing 276 reviews

July 06, 2017

Easiest Purchase Ever ! We bought a Jeep Renegade and the experience was awesome.. Kenny made the purchase so easy and smooth ..We've recommended Adventure and Kenny to all o More

by Jacqueline Glicken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Irons
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We are glad you are part of the Adventure family. We will take great care of your referrals.

July 06, 2017

Review for recent purchase Ken Irons did a fantastic job, no hassles, just very straight forward and aware of our time. We travelled out of our way to work with him based on his More

by rnative
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ware, Ken Irons
Jul 10, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. Ken is great and we are glad he was able to help!

July 06, 2017

Great and speedy service! This place is AWESOME! Christian Ware was the best dealer ever. He was kind, patient, and very efficient. My time spent was quick and was well worth i More

by Mzpuppet03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ware
Jul 06, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We know your time is important and want to make the best use of it!

July 06, 2017

Effortless Experience Sean was a fantastic salesman. He made the process of leasing my new Jeep effortless. He found exactly what I wanted and didn't waste any time. He wal More

by Erica Lohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Lohn, Sean Burke, Chris Ware
Jul 06, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We are so happy to have you as part of the Adventure family!

July 02, 2017

Great overall experience Willing to help at all costs. Appreciated the time we had together. Will definitely be back! Customer service was amazing! Keep doing what you're doin More

by Gelo1891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wiley
Jul 03, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We want our customers to know they come first before anything. Make sure you stop in for free car washes and to say hi!

July 01, 2017

Jeep Cherokee KL group. Dusty has proven to be a valuable resource for the Jeep Cherokee KL group. We look forward to seeing him in August for the Jeepalooza event! More

by donjuan7955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusty Blechman
Jul 03, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Dusty is pretty amazing. Thank you for your review!

June 29, 2017

Never buy from them Horrible experience and would never go back. Attempted to change the price after an agreement was made and we were ready to sign the paperwork. Do More

by shaker911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown name
Jun 30, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

I am sorry for your negative experience. Please email blohn@adventureautogroup.com about this. Bobby is our general manager and will do his best to help. We have made a lot of changes through out this year and want to make each customer happy. Please contact us.

Jul 07, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Can you give me more information on your experience please so I can try to help you out with your situation?

Jul 07, 2017 -

shaker911 responded

I'm good, my review says it all. Thanks

June 28, 2017

Car is great ! Communication is Key I am putting my faith in Evan and his staff to correct this misunderstanding. The actual Dodge Charger he sold me is awesome I love it. More

by SA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Fineberg
Jun 24, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. Bruce and Mike are both great people. We are glad we could help your wife. Make sure to come in for free car washes.

Jul 22, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Sean, I wanted to see if this was going to be fixed due to the issue being resolved?

Jul 24, 2017 -

SA responded

I am going to remove the review , as a gesture of goodwill , I until part 2 of the resolution is complete , I cannot dismiss the small claim , as there is a difference of $376 beteeen the tax and pro rated amount returned after 2 months of arguing . I even let Evan opt to detail my car and add whatever that interior protection is in lieu of actually paying the difference . This is correct ?

June 27, 2017

Outstanding! I had a great experience purchasing my Jeep Grand Cherokee at Adventure! Sean Burke made things fast, easy and made me feel at ease throughout the ent More

by Skooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Burke
Jun 30, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We are happy to have you as part of the Adventure family!

June 16, 2017

Great Experience! When my car broke down, I needed a new one immediately. This dealership was super helpful and did not take a lot of time! They answered all my questio More

by ALISON SUKYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Burke
Jun 24, 2017 -

Chrysler Dodge Jeep Ram of Willoughby responded

Thank you for your review. We know car buying can be a stressful time so we do our best to make it as smooth as possible for you. Make sure to stop in for some free car washes and to say hi!

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