Chrysler Dodge Jeep Ram of Willoughby

Eric was phenomenal with my purchase of a 2017 Jeep Wrangler. He was very professional and very nice. I highly recommend him for your next vehicle. Wrangler. He was very professional and very nice. I highly recommend him for your next vehicle. More

Thank you Eric for the great service . BYU the ram truck was a great experience. BYU the ram truck was a great experience. More

Do not go there for service. They won't call you back and just give you the run around. I spoke with a Sales manager after calling 3 times and going up there once and he assure They won't call you back and just give you the run around. I spoke with a Sales manager after calling 3 times and going up there once and he assured me I would get a phone call "today" that was yesterday. It is a warranty claim. I called him this morning and he said he was finding something out now. No call back. This is a warranty clam.... More

Eric was absolutely AMAZING! ! He made the process of buying my 2017 Jeep Wrangler absolutely seamless. I am finally driving my dream car ! ! He made the process of buying my 2017 Jeep Wrangler absolutely seamless. I am finally driving my dream car ! More

Thank you Eric for making this experience so easy and for your professionalism. I highly recommend this guy for your next car buying. your professionalism. I highly recommend this guy for your next car buying. More

Just bought a car from Eric at from here and he's the best salesman ever. I showed up at 1130a and walked out with my new car at 3pm. Detailed, filled up and everything. The process was quick, he was ext best salesman ever. I showed up at 1130a and walked out with my new car at 3pm. Detailed, filled up and everything. The process was quick, he was extra helpful and financing was fast. Make sure to go here andf ask for Eric, he's amazing! More

Thanks Eric for such a great experience and great customer service. You made this process so easy⭐️⭐️⭐️⭐️ customer service. You made this process so easy⭐️⭐️⭐️⭐️ More

Listen, today I came in with just hope for approval and I left with Joy because I got a brand new truck! My salesperson Eric a.k.a. “Big E the Car Guy” did the impossible. He was so professional and treated left with Joy because I got a brand new truck! My salesperson Eric a.k.a. “Big E the Car Guy” did the impossible. He was so professional and treated me like family. I highly recommend him for your next vehicle. ⭐️⭐️⭐️⭐️⭐️ More

I didn't buy my RAM truck here but they are close to home so I've been bringing my truck here since I've had it. I've had some issues with service in the past but they've always made it right in the end. How so I've been bringing my truck here since I've had it. I've had some issues with service in the past but they've always made it right in the end. However this trip is just too much and I'll be taking my truck elsewhere from now on. First off they scheduled my truck to come in on a Tuesday morning to have the oil changed and perform a recall repair. I also asked them to check my brakes and a noise I was hearing. Tuesday went and then Wednesday and no call or info on my truck. Finally I call and the service advisor said he still hasn't got his findings from the tech and will call me back. Finally late Thursday I get the call and they quote me $1000 for front brakes and another $1000 for an exhaust manifold. I say thanks but no thanks just do the oil change and recall. I show up to pick up my truck pay for it, and then had to walk a country mile to get my trunk. I get in start it up and my dash is lit up with all kinds of warning indicators. xxx. So now I'm sitting here waiting for them to "reprogram my truck" after they did the recall repair.😱. Oh and of course while my truck was here I'm getting text messages to come and see a salesman about upgrading......... More

Thank you Eric and Felix my nephew and I are very pleased with your dealership we recommend this dealership and look forward to to visiting in the future thanks again with your dealership we recommend this dealership and look forward to to visiting in the future thanks again More