Chrysler Dodge Jeep Ram of Willoughby

Quick & painless. Was contacted by dealership after expressing interest in a vehicle that I saw online. I showed up early for the appointment I made earlier that day. A Was contacted by dealership after expressing interest in a vehicle that I saw online. I showed up early for the appointment I made earlier that day. A gentleman greeted me & pointed me in the right direction of the salesperson who contacted me that morning. In a little over 2 hours later I drove off the lot with the exact vehicle I inquired about earlier. Financed under the projected figures. My experience was quick & painless. More

Fast and Friendly As always, Bruce Fratcher goes above and beyond to handle all of my Jeeps needs. Honest. Friendly. While waiting for my oil change and tire rotati As always, Bruce Fratcher goes above and beyond to handle all of my Jeeps needs. Honest. Friendly. While waiting for my oil change and tire rotation I also was welcomed to a cup of fresh coffee and a small snack. And get this... My car was also washed free of charge! More

Patient quick and took their time helping me understand and fix a problem from a previous dealership. I was very pleased with the amount of time it took and fix a problem from a previous dealership. I was very pleased with the amount of time it took More

In and out oil change and tire rotation in a half hour. I did not expect that but I appreciated that. thank you very much. did not expect that but I appreciated that. thank you very much. More

This dealership is absolutely amazing! Good people willing to help. Are really interested in understanding your needs. I will be back for my next car! willing to help. Are really interested in understanding your needs. I will be back for my next car! More

Heater blower Had the new blower installed in no time. Excellent service with the new people. Millions time better than the Old owners. Will definitely go back Had the new blower installed in no time. Excellent service with the new people. Millions time better than the Old owners. Will definitely go back More

Amar will get you your car! Did research online for over a month and CDJM of Willoughby had some of the lowest prices available in a 200 mile radius. It was an hour drive to see Did research online for over a month and CDJM of Willoughby had some of the lowest prices available in a 200 mile radius. It was an hour drive to see and test drive the vehicle we were looking at. It was worth it. Amar was our sales representative and did a great job. He enjoys his work and customers and is always singing tunes. No pressure sales and he made sure we were pleased with the vehicle. He even went out and filled the gas tank after we purchased the car. He is the man! If you go to CDJM you have to ask for Amar. More

Very friendly and professional people. Bruce explained everything right to the point showed me the diagnostic and explained it, and will be taking care of my front passenger speaker when I bring it i everything right to the point showed me the diagnostic and explained it, and will be taking care of my front passenger speaker when I bring it i More

They always do a great job with my oil changes and letting me know about recalls and anything else that needs fo be fixed. I love the set up with the coffe,juice and snacks. Please add some tea back. letting me know about recalls and anything else that needs fo be fixed. I love the set up with the coffe,juice and snacks. Please add some tea back. The chairs are comfortable and I will continue to go here. I also love the old change coupons and how they keep track when I purchase them. The staff is always friendly and helpful. More

oil change Everyone was friendly and extremely efficient. Took less than 1 hour to complete. Lindsay kept me informed by phone. Very quick and easy check-out. Everyone was friendly and extremely efficient. Took less than 1 hour to complete. Lindsay kept me informed by phone. Very quick and easy check-out. Car was washed and ready to go when they were all finished. More