Chrysler Dodge Jeep Ram of Willoughby

Amazing experience After going to several car dealerships, I was told I couldn’t get financed for a car. I was driving around in an old junker with the weather in the 30 After going to several car dealerships, I was told I couldn’t get financed for a car. I was driving around in an old junker with the weather in the 30’s with no heat. I walked into adventure and Ken Irons helped me pick out the perfect vehicle- which I immediately fell in love with. He went above and beyond what a the typical salesperson would do in order to find a vehicle that worked for my needs, as a single mother commuting to two jobs. In addition to working with my situation with absolute confidence, he provided an excellent customer experience. He even brought crayons for my toddler to color with to keep him happy and occupied during our transaction. He listened to my needs, walked me through the process, and was very thorough. I left as an estatic customer with a heated, safe vehicle for the winter ahead of us; a reliable vehicle that will last me years. I would highly reccomend both Adventure and Ken to anyone looking for a new vehicle, and I’ll be coming back again in the future. More

Above and Way Beyond! Just wanted to say Ken Irons went out of his way to find and get my new Dodge Charger! It took 3-4 days of going back and fourth with other dealers t Just wanted to say Ken Irons went out of his way to find and get my new Dodge Charger! It took 3-4 days of going back and fourth with other dealers to find this car for me! And what sets Ken Irons apart form other salespeople that i bought from in the past, is that he personally went on his day off and drove to Indiana to get my car! This was one the best experiences that i ever had with a salesman! I would highly recommend Ken Irons if you ever need a Chrysler, Jeep,Dodge or Ram! Thanks again!! More

Hands down best dealership experience All the employees at Adventure were extremely helpful and personable in helping us choose new vehicles. They went out of their way to make up feel lik All the employees at Adventure were extremely helpful and personable in helping us choose new vehicles. They went out of their way to make up feel like family and made the process of buying a car enjoyable. I have already recommended them to a friend who is also going to be purchasing a Jeep in the near future and will continue to do so! More

Best experience in negotiating with an auto salesperson I had several E-mail contacts with Ken Irons from Adventure Chrysler Jeep and each contact with Ken was professional, timely and helpful. As it turned I had several E-mail contacts with Ken Irons from Adventure Chrysler Jeep and each contact with Ken was professional, timely and helpful. As it turned out we decided on purchasing another vehicle that Ken does not sell but it wasn't an easy decision in large part to the service offer by Ken. He even thanked me for the opportunity to assist me after I informed him of our decision to purchase another vehicle. There's no doubt that I will contact Ken in the future when we shop for our next vehicle. By the way Adventure;s price was the best from over 7 dealerships we dealt with. More

One Happy Cusstomer. I found my experience with Brian most enlightening, he is right on with customer service and expectations. I would recommend all of my friends who ask I found my experience with Brian most enlightening, he is right on with customer service and expectations. I would recommend all of my friends who ask how I received a fantastic deal with my trade-in. More

Extremely quick and professional service These guys got me in and out for an oil change in 30 minutes! Andrew took great care of me the entire time and they even washed my car after! I will These guys got me in and out for an oil change in 30 minutes! Andrew took great care of me the entire time and they even washed my car after! I will definitely be coming back here for all of my future service needs. More

Great Experience I recently took my car in for service. Andrew was mu advisor. He was polite, knowledgable and very fast and efficient. I highly recommend Andrew and h I recently took my car in for service. Andrew was mu advisor. He was polite, knowledgable and very fast and efficient. I highly recommend Andrew and his team. A+ More

Service with a smile! I went in for an oil change and expected it to take at least a half hour but Andrew took great care of me and got me out of there in less than 15 minu I went in for an oil change and expected it to take at least a half hour but Andrew took great care of me and got me out of there in less than 15 minutes. He was very efficient and energetic and kept the workers moving at a fast pace. I appreciated his efforts, his friendliness and his professionalism. I will be back for all my future service needs on my Jeep and will be asking for Andrew! More