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Chrysler Dodge Jeep Ram of Woodstock - Service Center
Woodstock, GA
435 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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435 Reviews of Chrysler Dodge Jeep Ram of Woodstock - Service Center
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Verified Customer
Helpful March 28, 2022
The service specialist I was communicating with was fired in between me getting my car fixed. He charged me for services I had already paid for. I was overcharged for my service. Thank God Derek caught the m in between me getting my car fixed. He charged me for services I had already paid for. I was overcharged for my service. Thank God Derek caught the mistake before I paid. When I dropped my car off to get my window module replaced my door handle worked properly now sometimes my door will not open from the outside. Overall bad experience I spent $3,500 to get my car fixed and I wish I would have saved that money and went somewhere else. More
by zacherysutton
Employees Worked With
Derek Mugge
March 28, 2022
Service was excellent really appreciate the time and effort in getting the van running runs great thank you effort in getting the van running runs great thank you More
by randythompson12234
Employees Worked With
Other Employees :
Britt Brannan, Derek Mugge, Timothy Tucker, Larry Dales
March 28, 2022
Excellent and timely service. The staff was professional and friendly. I highly recommend the service department. The staff was professional and friendly. I highly recommend the service department. More
by ltbc187
March 24, 2022
Service was exceptional. Derek was ready when I arrived, and his updates were timely and thorough. I really like the ability to see a video update from the technician. That i Derek was ready when I arrived, and his updates were timely and thorough. I really like the ability to see a video update from the technician. That is great functionality. More
by jaret.lynch
Employees Worked With
Derek Mugge
March 20, 2022
Service department desk treated me horribly, I asked if my car was ok to drive now and would not break down on me and Tim in service told me he can’t predict the future we can all die tomorrow?!excuse me b my car was ok to drive now and would not break down on me and Tim in service told me he can’t predict the future we can all die tomorrow?!excuse me but shouldn’t a car repair shop make you feel good that when you leave them your car is fixed and will run properly?! Every attempt I made at making myself feel good about driving my car out of their dealership was met with conflict. Actually made me cry they were so horrible! I’m going to need a new car and there’s no way I’m looking at this dealership! Too bad cuz I have my eye on a jeep hard too. Another dealership will benefit. More
by S
Employees Worked With
Timothy Tucker
March 17, 2022
The visit was fine. The service reps are easy to work with... they deserve a pat on the back from the service manager. Recommend hiring additional diesel techs and someo The service reps are easy to work with... they deserve a pat on the back from the service manager. Recommend hiring additional diesel techs and someone to work the washer. Getting my truck washed when getting serviced helps greatly to justify the price premium. The 'nice to have' service touches are what keeps folks coming back. More
by SCOTT.MCPHERSON
Employees Worked With
Derek Mugge, Timothy Tucker
March 17, 2022
Everyone was great from the first call with Christy to the appointment to pick my Jeep up. I was very pleased with the repair. Thank you the appointment to pick my Jeep up. I was very pleased with the repair. Thank you More
by ssoluri09
