Chrysler Dodge Jeep of Paramus

Mike Hickey was thorough and a pleasure to work with. He took his time with us, was super helpful. As first time car buyers Mike walked us through the entire process and gave a great explanation of all the took his time with us, was super helpful. As first time car buyers Mike walked us through the entire process and gave a great explanation of all the rates. Because of Mike we happily walked out with a 2020 Jeep Compass! More

Richard was fantastic to buy a car from. He was knowledgeable, honest and expeditious in dealing with our transaction. I could not expect more and will recommend him to my friends. Add to that he knowledgeable, honest and expeditious in dealing with our transaction. I could not expect more and will recommend him to my friends. Add to that he followed up with us after we had the car for months to see we were satisfied and the car was continuing to meet expectations. Thanks Rich, will be back for the next car soon. More

Was in NJ for visit when my car broke down and was repaired for over 2k only to break down again, just a month later with the same issues. Took the car in first thing on a Monday morning, without eve repaired for over 2k only to break down again, just a month later with the same issues. Took the car in first thing on a Monday morning, without even bothering to run a quick test, I was sent away. I then was on my way back home only to get stuck on a highway in Newark barely making it to the emergency lane, all while having my little child in the backseat. After two hours of waiting to get it towed I was back at this place and was met with attitude from the staff at repairs, claiming they’re doing their job right and it has to be something else that is wrong this time around ( a month after the first repair) I had to rent a car for the week to be able to make it back home safely and to get to work. Came weekend, I was on the way back to pick my car up. Another couple of hundreds put into a repair for the same issues that happened twice so far. Not even a week later, the car won’t start at all and I am met by the very same issues. Called in, asked to get a contact email (at least) to reach the owner as I’ve already spent nearly $3000 and his employees make excuses for their crappy service, the person I’ve spoke to said they only have the name and never even met the guy in person!!! Just wow! Being that I live out of state I had the car towed to the nearest dealer where it is still being repaired. When bringing it in, I was told that the repair staff of dodge Paramus had replaced parts that were not needed to be replaced, for no reason. This will be the last time I own a Dodge, let alone seek service at this location; my formal complaint is already on its way to the corporate office. More

my first time at the dealership to trade in my 15 jeep grand cherokee for a 2020 jeep grand cherokee was a very good experience will work with this dealership again. Especially Victor did not move ahead grand cherokee for a 2020 jeep grand cherokee was a very good experience will work with this dealership again. Especially Victor did not move ahead to the next step until I was completely sure I was satisfied and ready. No pressure environment lookinh forward to working with jeep of paramus in the future More

Non-exsitent Customer Service After The Sale Very attentive prior to the sale. Friendly and professional. I got a price I could live with. Had a couple of minor issues after the sale. 7 emails an Very attentive prior to the sale. Friendly and professional. I got a price I could live with. Had a couple of minor issues after the sale. 7 emails and 2 phone calls. “Crickets.....” Absolutely non-exsistent customer service after I took delivery. I will never return for another purchase or service. I would recommend the same to anyone reading this More

Our new Jeep Cherokee Excellent buying experience. Shahed Ahmed did an outstanding job selling us on the Cherokee. He was personable and professional He worked with us to Excellent buying experience. Shahed Ahmed did an outstanding job selling us on the Cherokee. He was personable and professional He worked with us to make the car buying experience less painful. It was a pleasure to do business with him. I highly recommend! More

Great dealership, very organized and customer-service oriented. Thomas was my salesman and he did a great job of helping me find my desired vehicle and was patient and willing to work with me to make a d oriented. Thomas was my salesman and he did a great job of helping me find my desired vehicle and was patient and willing to work with me to make a deal. Will definitely recommend to my friends and family. More

In my opinion, Aleksey Rush was both dishonest and displeased to compromise. In addition, I would never be able to recommend this dealership to other individuals. displeased to compromise. In addition, I would never be able to recommend this dealership to other individuals. More

Was a wonderful experience Victor help us a lot and we got exactly what we wanted, good deal good price, happy owner of Jeep wrangler !! got exactly what we wanted, good deal good price, happy owner of Jeep wrangler !! More

Excellent service . Leo mora was the sales person. . This is my 2nd truck from here. Very happy. Thank you I rate this dealer a ten is my 2nd truck from here. Very happy. Thank you I rate this dealer a ten More