
Chrysler Dodge Jeep of Paramus
Paramus, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 870 reviews
Service department experience My car was in for a maintenance recall and the service department was very helpful and understanding of my situation I was very prompt in issued me a My car was in for a maintenance recall and the service department was very helpful and understanding of my situation I was very prompt in issued me a loaner car because I wasn't able to wait for the service to be completed job well done Paramus Jeep Chrysler Ram again job well done More
Easy process! Was able to work with Kotya online to get info and quotes on 2 vehicles I was interested in. Came in for test drive with Leo and bought the more expen Was able to work with Kotya online to get info and quotes on 2 vehicles I was interested in. Came in for test drive with Leo and bought the more expensive one. Leo was very knowledgeable about the vehicles and features. Got the deal we wanted and appreciated the ease and professionalism of the finance department. All in all a good experience. More
Amazing Carlos B has been one of the nicest and straight forward dealers I have dealt with. I am really thankful for all his prompt and great assistance. My h Carlos B has been one of the nicest and straight forward dealers I have dealt with. I am really thankful for all his prompt and great assistance. My husband and I are really grateful. Thank you More
Horrible service if you didn’t buy you Jeep from there If I could give them less than one star I would. I pulled in for an oil change and no where on their website does it say you need an appointment. If I could give them less than one star I would. I pulled in for an oil change and no where on their website does it say you need an appointment. Every other Jeep dealership has ‘walk-in’ oil change availability. The advisor asked if I had an appointment I said ‘no, but I’ve been trying to call for the last half hour to make sure I could just come in like everywhere else.’ He apologized for no one answering and said he would check if I could get just the oil change. He proceeded to return to my truck and said ‘did you buy the Jeep here?’ I said no I did not, he responded with ‘then I’m not able to accommodate you, had you got it here I would be able to squeeze you in, but you’ll have to make an appointment.’ Okay. Point taken. And I will never do business there if that’s how you’ll treat possible new customers. Had I bought the car there that conversation would have went very different, but since I didn’t I can basically be treated differently. At 8:23 in the morning on a Saturday for something that takes from start to finish 10-20 minutes. More
Gerry is an asset to Jeep on rte 4. He is very educated on the cars and was a professional through out the entire process. If you’re looking to lease or fi is an asset to Jeep on rte 4. He is very educated on the cars and was a professional through out the entire process. If you’re looking to lease or finance a car Gerry is the sales rep you want. More
undisclosed Damage vehicle being sold. I purchased a used Cherokee SRT8 $60,000.00,come to find out it was in a collision the whole car was painted over And one complete side filled with I purchased a used Cherokee SRT8 $60,000.00,come to find out it was in a collision the whole car was painted over And one complete side filled with Bondle to hide all the dents . Clean car fax ,Used Car manager told me next time bring a magnet or auto body specialist. I bought 4 cars from here and I am getting treated like dirt. RT 4 you get less for more!!!!!! More
Expert Salesman Michael Hickey was a very knowledgeable and personal salesman. I felt he was very open, honest and to the point. I would definitely use him again and Michael Hickey was a very knowledgeable and personal salesman. I felt he was very open, honest and to the point. I would definitely use him again and I would highly recommend him to others. Very impressive. More
Good experience Carlos B was great. Polite and professional. I liked the fact that the sales team didn't force me in to an immediate transaction and make the sale rig Carlos B was great. Polite and professional. I liked the fact that the sales team didn't force me in to an immediate transaction and make the sale right away. They let me take my time and respected my opinion. More
A great buying experience Friendly Atmosphere, great service and Competent Sales Professionals. A big shout out to Leonardo Geldes for all he did to accommodate me. And a spe Friendly Atmosphere, great service and Competent Sales Professionals. A big shout out to Leonardo Geldes for all he did to accommodate me. And a special thanks to Warren Talmo for working with me... More
Have not received my refund yet I have been waiting for my refund for more than a month. The people aware of my situation at the dealer are my salesperson Tim Sweeney, and Ehab, who I have been waiting for my refund for more than a month. The people aware of my situation at the dealer are my salesperson Tim Sweeney, and Ehab, who I talked to last night. He also informed me that Milton Rodrigues is aware of the situation. However, I have been receiving the run-around on every level. It has been a horrible experience, to say the least. More