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Chrysler Dodge Jeep of Paramus
Paramus, NJ
871 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 871 reviews
July 02, 2018
worst service in a long time I have 2004 Jeep liberty and and brought it to Paramus a couple of time. They always come up with a BS line that one part is terribly worn, the car i I have 2004 Jeep liberty and and brought it to Paramus a couple of time. They always come up with a BS line that one part is terribly worn, the car is unsafe to drive but they could talk to a manager for a discount. Then the sales guy disappears for 5 mins to come back with a smile - yea the manager is ok with the discunt... What a farce. This time it was the worst experience ever. Brought the car in Thursday night so they could start early, next day Friday I get a call at 3pm - they had not bothered to look at the car earlier - repair would be 4k but they would be able to finish by Saturday. Big surprise, nobody called on Saturday. The website states they close at 6. I call at 5 to hear that service already closed only sales is open to 6. I had to take a rental car to get around. I really only use them for service as last resort because every experience so far has been bad. I wonder how much they paid to stay in business after the crisis in 2008. Every other service station I knew and liked was shut down only this dump remained in the area. I love the Jeep but won't buy one again because of these sleezy guys. More
by mars123
Employees Worked With
alex
July 02, 2018
Awesome service I had a wonderful experience a lot of things about leasing where explained to me that i was not aware of witch made my leasing a jeep compass so much I had a wonderful experience a lot of things about leasing where explained to me that i was not aware of witch made my leasing a jeep compass so much easier.The staff is great there i would not go to any other dealer they meet all your needs. explain everything fully and give you there best deal. More
by Dawn4358
Employees Worked With
victor Belaunde, Manny Andujar
July 01, 2018
My experience was the best Best dealer I visited with any car I ever purchased.Excellent customer service.From the moment I walked through the door and left I felt like I’ve mad Best dealer I visited with any car I ever purchased.Excellent customer service.From the moment I walked through the door and left I felt like I’ve made the best decision anyone could make. Your salesman Will helped me with the best service and made my dream car come to reality,I thank him very much and would recommend anyone to him and the dealership. Thank you !!! More
by Kae
Employees Worked With
Will
June 30, 2018
Amazing! Ken was superb! One of the best experiences I have ever had buying a vehicle! He was knowledgeable and very professional. He also worked with my budge Ken was superb! One of the best experiences I have ever had buying a vehicle! He was knowledgeable and very professional. He also worked with my budget and explained my options clearly and detailed. Top notch! More
by acortez1011
Employees Worked With
Manny Andujar, Ken Cestero Campos
June 28, 2018
Easy, informative, no pressure This dealer didn’t pressure us (my wife and I), he was very patient and informative. Wanted to understand what I was looking for and then proposed t This dealer didn’t pressure us (my wife and I), he was very patient and informative. Wanted to understand what I was looking for and then proposed the most economical car that met my goals. He went out of his way to bring the price down. Frankly this was one of my most pleasant new car buying experience More
by Jeffsmi
Employees Worked With
Ken Cestero Campos
June 28, 2018
Best Salesman !!! Mathew was a pure pleasure to work with he was very thorough and made my car buying experience wonderful! I highly recommend Mathew and Route 4 Jeeps Mathew was a pure pleasure to work with he was very thorough and made my car buying experience wonderful! I highly recommend Mathew and Route 4 Jeeps you wont be disappointed! More
by DawnC
Employees Worked With
Mathew Talmo
June 27, 2018
Very Nice Experience My wife and I had a great experiencing leasing our Jeep Grand Cherokee at Chrysler Dodge Jeep of Paramus with the help of Don Elhananov and Manny Andu My wife and I had a great experiencing leasing our Jeep Grand Cherokee at Chrysler Dodge Jeep of Paramus with the help of Don Elhananov and Manny Andujar. They were very professional and friendly and we would highly recommend them to anyone. More
by Ken1414
Employees Worked With
Don Elhananov, Manny Andujar
June 16, 2018
Excellent service the best place to buy a car, the kindness, the organization, the sincerity, think about all your needs, the help provided and guidance provided by Mr. the best place to buy a car, the kindness, the organization, the sincerity, think about all your needs, the help provided and guidance provided by Mr. Valentin was more than expected, the knowledge of the product and the quality of your attention are unique Thanks, I feel super satisfied. I recommend 100% the store and Mr. Valentin. More
by Jauv88
Employees Worked With
Valentin
June 13, 2018
easy as one two three We worked with Mathew on leasing our new Ram. He made this experience one that will not be forgotten. We told him what we were interested in, he got b We worked with Mathew on leasing our new Ram. He made this experience one that will not be forgotten. We told him what we were interested in, he got back to us in a timely manner and with in 24 hours we were leaving very satisfied customers with our new truck. More
by deedee
Employees Worked With
Mathew Talmo
June 10, 2018
never have been treated worse leased a new challenger recently. Had some issues with radio seems like it would not be the end of the world. But the service department was embarrass leased a new challenger recently. Had some issues with radio seems like it would not be the end of the world. But the service department was embarrassing how the acted. I should of known from the first time I was there. They were so nasty to some customer. I know the same feeling that guy had needless to say radio still broke .and the service has completely bailed on the whole problem. Now I have to go threw headquarters .be careful of these guys More
by del1234
Employees Worked With
paul in service and the service manager also
