Chrysler Dodge Jeep of Paramus

Great Experience I picked up my 2018 Jeep Grand Cherokee Limited last week. The purchase process was very easy, everything was explained to me perfectly. The dealer we I picked up my 2018 Jeep Grand Cherokee Limited last week. The purchase process was very easy, everything was explained to me perfectly. The dealer went through the vehicle showing me features I didn't even know it has. Would definitely recommend salesman Nick Berardi. More

Great experience! I recently purchased a beautiful Certified Pre-Owned 2014 Jeep Grand Cherokee Limited here at Chrysler Dodge Jeep Ram of Paramus. From the moment I wa I recently purchased a beautiful Certified Pre-Owned 2014 Jeep Grand Cherokee Limited here at Chrysler Dodge Jeep Ram of Paramus. From the moment I walked in I was greeted by friendly employees and was offered assistance very quickly. John Heinz was my salesman and he did a great job in assisting me with my purchase from start to finish. I am a college student and was a bit nervous about the process of purchasing a vehicle from a dealership for the very first time. However, John’s great attitude, honesty, and willingness to help made the process a very smooth and enjoyable one. I had told him that I was looking for a Grand Cherokee in a certain price range with low mileage and he helped me pick out the perfect vehicle. After a bit of negotiating on price, John was able to help me get a great price on my vehicle of choice. In terms of financing, finance director Kareem Raposo was able to work around my budget as a college student and also played a big role in my vehicle purchase. I am extremely happy with my new vehicle and am proud to be a member of the Jeep family! Thanks again to John Heinz, Kareem Raposo and the employees at Chrysler Dodge Jeep Ram of Paramus for making my purchase process a great one! More

Shady The sales team is real shady. I wouldn't trust them to purchase my new car. Sales team are complete thiefs. If I could rate them zero stars I would. I The sales team is real shady. I wouldn't trust them to purchase my new car. Sales team are complete thiefs. If I could rate them zero stars I would. I'm still waiting for a phone call from bill last name unknown. More

I wish my son never stepped his foot there It is all started from the beginning. My son is inexperienced in car leasing and so they used him. I am sure he learnt his lesson. But just to warn ot It is all started from the beginning. My son is inexperienced in car leasing and so they used him. I am sure he learnt his lesson. But just to warn others. The whole negotiating was about screwing the buyer attitude. Would not use any of the programs even advertised on dealer's website (student discount). When I came in to help my son I felt aggressiveness from one of the manager's. Asked to help with spare tire the answer was "I am not throwing anything!". Other dealers offered similar deals if not better, but there was not desire to match as the cars are flying out of this place. Now my son has to pay disposition fee that was promised to be waived. Even after sale it continued - he had to drive with expired temp plates because they never called. Again - my son wanted to handle this himself, but I wanted to share with others. More

Great place The staff was very friendly, knowledgeable, and made it an enjoyable experience. Ken, the salesperson that helped me, was a joy to work with. He is gr The staff was very friendly, knowledgeable, and made it an enjoyable experience. Ken, the salesperson that helped me, was a joy to work with. He is great with people and very committed to finding you the car for you at a great price. I would highly recommend him. Kareem in finance was also very nice to work with! I would say that it seemed like everyone at the dealership really got along and enjoyed working together. That's a great asset. I love my car and am glad I got it here. More

Excellent dealership to shop for nice car Excellent service best customer service I just got 2018 Jeep Grand Cherokee Monah took care of us She handled everything very smoothly menagement Dea Excellent service best customer service I just got 2018 Jeep Grand Cherokee Monah took care of us She handled everything very smoothly menagement Dean very helpfully Highly recommended sales Monah Ghazal More

Excellent customer service Had a very good experience at this dealership. Staff was very patient and knowledgeable. Felt very comfortable with the whole sales process and did no Had a very good experience at this dealership. Staff was very patient and knowledgeable. Felt very comfortable with the whole sales process and did not feel pressured to get a new vehicle unlike in other dealerships More

It's always something I have been generally unhappy with my 2011 Jeep Grand Cherokee. Recently, service adviser suggested coolant flush. He offered 15% off the service. I have been generally unhappy with my 2011 Jeep Grand Cherokee. Recently, service adviser suggested coolant flush. He offered 15% off the service. I know it's still a premium price vs. a local mechanic. But I decided to do it anyway knowing some vehicles are temperamental .And now my jeep blows warm to cool air only. And It's the most frigid weather lately! The dealership sends me texts begging for business, and when i finally give it, they screw it up. Undoubtedly, the technician did not burp/bleed my system or fill it correctly. I work 5 days a week, leave my home at 6am and return home past 7pm. The last thing i want to do is spend time out of my weekend to go back. More

The Best Dealership I leased a new 2018 Grand Cherokee. My visit to the dealership was very pleasant, the sales person Mohamed was very nice and very professional. We man I leased a new 2018 Grand Cherokee. My visit to the dealership was very pleasant, the sales person Mohamed was very nice and very professional. We managed to find the car I wanted in no time. The negotiation was very easy and fast. I basically told them what I wanted after 10 minuets we reached an agreement. This is my 3rd car I lease from this dealership and every time I was very happy with them. More

hands down best car buying experience ever The best and smoothest car buying experience I have ever gone through. Mathew T was very professional and knowledgeable. From the time we called about The best and smoothest car buying experience I have ever gone through. Mathew T was very professional and knowledgeable. From the time we called about a car we saw online to the time we walked in to do paperwork, everything was well prepared and we were pretty much in and out of the dealership and left happy with the exact car we wanted. More