Chrysler Dodge Jeep of Paramus

Scam Master Manny If I can figure out a way to post online to let the public know what a scam this place is I would. Still trying to figure it out. In 2014 we leased a If I can figure out a way to post online to let the public know what a scam this place is I would. Still trying to figure it out. In 2014 we leased a Ram 1500 which we turned in this past September and ended up leasing another Ram 1500 and a Charger r/t. Only to get a bill in the mail over a month later from our bank for over 1300 dollars for scratches and dings on the 2014 Ram 1500. Well when we leased in 2014 and in 2016 Manny told us that there extra insurance we got covered everything as far as scratches as long as we didn't bring it back totaled and he confirmed that this week that it was up to 7500. Well today he changed his tune and said no. Well I will do whatever it takes to make sure those I know and even those I don't buy or lease from this company. After leasing 2 vehicles I feel like we might as well just park them because we will get a thousands of dollars bill after the leases are up. Bad business route 4 and Manny More

Excellent Service Expirence I recently brought my car into Chrysler Dodge Jeep of Paramus for service. My experience was excellent, I dealt with a wonderful service adviser named I recently brought my car into Chrysler Dodge Jeep of Paramus for service. My experience was excellent, I dealt with a wonderful service adviser named Noel Lopez. There were many issues with my car, Noel was able to give me a full description of what was wrong with my car and tell me what I could do to fix those problems. I waited for the vehicle that day, and my service adviser kept me apprised of all updates as they were received. I will most defiantly come back to Chrysler Dodge Jeep of Paramus. More

Excellent Internet sales experience This is my 2nd purchase of a vehicle over the Internet. Matt and Carlos were awesome and respectful of my time as it took only a bit over an hour to This is my 2nd purchase of a vehicle over the Internet. Matt and Carlos were awesome and respectful of my time as it took only a bit over an hour to pick up my van. My family traveled over 2 hours from the Hartford Ct. area and were all impressed by how smoothly the process went. Thanks guys. I highly recommend you. Jerry Puiia More

Great Service and a Great Experience We worked with Monah Gahzal to get a certified Jeep Grand Cherokee. She was extremely helpful and provided great service, and the team at Chrysler Dod We worked with Monah Gahzal to get a certified Jeep Grand Cherokee. She was extremely helpful and provided great service, and the team at Chrysler Dodge Jeep of Paramus helped us to get the best financing More

Thanks This is our first experience at route 4 Jeep and all was great. Richard Jest was the sales person and he was great. No haggling... just the deal we w This is our first experience at route 4 Jeep and all was great. Richard Jest was the sales person and he was great. No haggling... just the deal we wanted. We like a no nonsense approach and really appreciate all they did to ensure that we were driving off the lot that day. More

Just got a new Jeep and Monah Gahzal was great She took care of everything for us. Very simple and smooth process. Very thorough and efficient. The finance process was easy as well and clear She took care of everything for us. Very simple and smooth process. Very thorough and efficient. The finance process was easy as well and clear More

Got exactly what I wanted at a price I could afford There are only 2 kinds of car dealership reviews on the internet, fairy tales and horror stories. Mine's a fairytale. I wanted a Ram Rebel, I knew There are only 2 kinds of car dealership reviews on the internet, fairy tales and horror stories. Mine's a fairytale. I wanted a Ram Rebel, I knew which options I wanted and did not want. I knew a lot about the truck and its features. I went to another dealership first- and as a younger man without gray hair I was more or less handed a pamphlet and sent out, being treated as un-serious. Sales rep(s) also knew little about the product, but were very courteous. I went to RT4, prattled on like a good millennial that's passionate about a topic. I talked to them about my options, got to test drive it, sit in it. Everyone who I dealt with was professional and courteous. They did not try to push me into anything I didn't want - in fact I went full insistent customer mode, and they found a vehicle with the options I wanted. If anything, being frank I'm a high energy person that goes full on "ARE WE THERE YET ARE WE THERE YET" 5 year old kicking the back of a chair mode when I'm waiting on a delivery time. Leo never blew me off, got angry or lost his cool. 2 weeks into owning it, my tailgate would not close - To blame: The adhesive failed on a bushing part in the bed lock. Somewhere a machine in michigan probably ran out of glue. A machine breaks down and the problem fell into the lap of the dealership. I got in touch with them, and my vehicle was seen after the service gate had technically closed, and looked at by an employee who was at the tailend of a long shift - they found my problem within 10minutes, got the tailgate closed. In speaking for my experience, I can say that the sales personnel were knowledgeable and patient, the service manager was a professional, and my experience was a good one. The only let down was a machine in Michigan. More