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Chrysler Dodge Jeep of Paramus
Paramus, NJ
871 Reviews
Chrysler Dodge Jeep of Paramus is proud to serve New Jersey, New York and the surrounding area with quality Chrysler, Dodge, Jeep, and Ram vehicles as well as a vast selection of pre-owned cars. Come visit us at 315 Route 4 West.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 871 reviews
October 10, 2015
DO NOT GO HERE !!!!!! I brought my vehicle here and was brought in for service. What a mistake to spend $40,000 and be treated the way I was treated. Once they get your mon I brought my vehicle here and was brought in for service. What a mistake to spend $40,000 and be treated the way I was treated. Once they get your money your done they do not want anything to do with you. They treat you like you brought a bicycle from them. Trust me walk away I can't stress this enough. After this Messages is posted you will see a messages from them to owner stating they are sorry about this and to contact them. But they do not care and nothing will be done. PLEASE TRUST DO NOT GO HERE !!!!! More
by click4444
Employees Worked With
not sure
October 06, 2015
Bait and Switch Fraud I went to this dealer looking to buy a jeep cherokee trailhawk. They gave me a price of $29400 for a 2015 in-stock model. I looked at 2 different cher I went to this dealer looking to buy a jeep cherokee trailhawk. They gave me a price of $29400 for a 2015 in-stock model. I looked at 2 different cherokee trailhawk but one was too expensive for them to give me for that price so I went with the only one they would give me for that price. They said that I had to come back on Monday to finish the transaction. On Monday I went to the dealership to find out that they wanted me to pay another $1,600 for the same vehicle I was looking at. They tried to tell me that the vehicle I was looking at was a cherokee latitude for that price. I never looked at the cherokee latitude just the cherokee limited and the renegade trailhawk. The dealer said that they would not sell me the car for that price when we had an agreement and I put a deposit on the vehicle. They then also tried to tell me that I would have to come in Monday through Friday between 9am and 5pm in order to get my deposit back. I told me that I work then and wouldn't be able to make it between that time. I called my credit card company to report the fraud. PLEASE DO NOT SHOP AT THIS DEALER THEY ARE LIARS AND WILL TRY TO SCREW YOU EVERY WHICH WAY!!! More
by shane3799
Employees Worked With
V Robenson
October 06, 2015
Best Around! Hands Down the Best Dealership in town! Fantastic experience! From the moment my husband and I walked through the door it wasn't just about the sale Hands Down the Best Dealership in town! Fantastic experience! From the moment my husband and I walked through the door it wasn't just about the salesman selling us a car. Mr. Eddy Ortega wiped away any negative connotations that you have ever heard of. Mr. Bustamante "the closer" got us the deal we were looking for. We shopped other dealers in area no one compares, no building of relationships at all. Bottom line looking for a Chrysler jeep dodge just head to Paramus Rt 4. Guaranteed to Drive away happy. Great Vehicle and a Great Deal! ? More
by Laura D.
Employees Worked With
eddy Ortega, Jose bustamante, will- finance.
October 05, 2015
GReat Service Junior Villanueva and Jason Martino could not have been more helpful. Junior drove the car down to NYC so that I didn't have to go and fetch it. And h Junior Villanueva and Jason Martino could not have been more helpful. Junior drove the car down to NYC so that I didn't have to go and fetch it. And he facilitated the transfer of the registration, all in the name of good service. I really appreciate how easy they made the process of buying a car. I would definitely use them again! More
by Jane
Employees Worked With
Jason Martino and Junior Villaneuva
October 04, 2015
Great experience Great with my kids. ralph did a great job getting me in the car I wanted. I will be there when I'm ready for a new car. Great with my kids. ralph did a great job getting me in the car I wanted. I will be there when I'm ready for a new car. More
by Salboy
Employees Worked With
Rafael Rodriguez
September 30, 2015
did not want my business filled out a "Build your Jeep" at Jeep.com and submitted it to this dealership. They auto replied that they received my request within minutes and tha filled out a "Build your Jeep" at Jeep.com and submitted it to this dealership. They auto replied that they received my request within minutes and that someone would contact me shortly to discuss my request. No one ever reached out to me via phone or email. When i emailed the GM Dean Redmond as per the auto response for further assistance, i received an email reply from Marilyn, she stated that Dean was not in, and she could help me. Marilyn checked all the contact records and then stated to me that numerous attempts to reach me we're tried. She wanted to know why i was not still interested in purchasing an SRT, when i was only interested in purchasing a Laredo. I also left the GM, Dean Redmond phone messages, he never took my call, never returned my call. More
by jeepdriver
Employees Worked With
Marilyn Batres, Dean Redmond
September 25, 2015
Best buying experience!! Kelvis was amazing at helping me find the exact Grand Cherokee that I wanted! He made the nightmare of buying a new car very easy! Jesse in finance w Kelvis was amazing at helping me find the exact Grand Cherokee that I wanted! He made the nightmare of buying a new car very easy! Jesse in finance was the best!! He explained everything thing to me and made signing all those a breeze! Thanks to those two I am very very satisfied with my new Jeep!! More
by meggo2512
Employees Worked With
kelvis, Jesse Lopez
September 24, 2015
Best experience by far!! This was the best experience I have had at a dealership ever. Very helpful with what I was looking for and met all my needs. Great service and helped This was the best experience I have had at a dealership ever. Very helpful with what I was looking for and met all my needs. Great service and helped me get the vehicle I wanted. More
by Rich R.
Employees Worked With
Michael Hickey, Manny Andujar
September 24, 2015
Experience was Excellent I was so happy with the exceptional experience in purchasing my Jeep Cherokee. Ralph greeted me at the door with a smile and wonderful manners. The I was so happy with the exceptional experience in purchasing my Jeep Cherokee. Ralph greeted me at the door with a smile and wonderful manners. The entire purchased process continued as the greeting at the door and he took care of each step with patience. I was introduced to Danny (a manager) who was also an amazing personality with a wealth of knowledge on vehicles and really went out of his way to help me feel comfortable with my decision. The did the best they could with my purchase. I was upside down in a previous purchase and they help me solve the issue. What I expect to be a long terrible ordeal turned into a truly amazing experience... Thank you so much! Augie in finance was terrific More
by gesner14
Employees Worked With
Danny, Augie, Ralph Russo
September 22, 2015
great deal I had an amazing experience purchasing my brand new 2015 Jeep Grand Cherokee limited. Jose Bustamante and Kelvis Vizcaino did everything in their pow I had an amazing experience purchasing my brand new 2015 Jeep Grand Cherokee limited. Jose Bustamante and Kelvis Vizcaino did everything in their power to work within my budget. They are very knowledgeable about the vehicles they have. I would highly recommend purchasing a vehicle from them. I got a great deal and look forward to doing business with them again. More
by arivera
Employees Worked With
Jose Bustamante Kelvis Vizcaino
