Chrysler Dodge Jeep of Paramus

Everyone at the Chrysler Jeep Dodge of Paramus service center is absolutely wonderful. As soon as I walked in, I was warmly welcomed and treated with the utmost respect and kindness. I was not just as an center is absolutely wonderful. As soon as I walked in, I was warmly welcomed and treated with the utmost respect and kindness. I was not just as another client, but a more than anything, a valued customer. Sometimes in a business, there is that one particular person who stands out and sets the standard for what everyone should strive to be. That person, at this particular Chrysler Service Center, is Mr. Pedro Garcia. Mr. Garcia, in a friendly, warm manner, made sure that, not only I, but every customer who walked into the door was taken care of and and their concerns and needs were met. During our wait in the customer service lounge, he made sure everyone was comfortable and was enjoying the choice of movie he showed. Just before I left, we even discussed a suggestion I had for the customer service lounge. He was interested in what I had to say and made sure I was completely satisfied before I left. He makes a big difference and is a big part of why I will continue to come back to Chrysler Jeep Dodge of Paramus for my automotive needs. Thank you, Mr Garcia. Lorraine O'Rourke Service date: 3/6/2011 More

I WENT TO THIS DEALERSHIP TO GET MY CAR FIXED AND WAS GREETED BY PEDRO, WHOM WAS AN AMAZING PERSON FROM WHEN I WALKED . I TOLD HIM ABOUT MY TERRIBLE EXPERIENCE IN WHICH I GOT RIPPED OFF AT ANOTHER DEAL GREETED BY PEDRO, WHOM WAS AN AMAZING PERSON FROM WHEN I WALKED . I TOLD HIM ABOUT MY TERRIBLE EXPERIENCE IN WHICH I GOT RIPPED OFF AT ANOTHER DEALERSHIP AND HE WAS WILLING TO HELP ME AS MUCH AS POSSIBLE. HE WAS SUCH AN ATTENTIVE PERSON WHICH MADE MY DECISION OF SPENDING $500 ON GETTING MY CAR FIXED WELL WORTH IT . More

We went in to buy two cars. We were told our financing was guarenteed. When we went to sign the final papers it turned out it wasn't true. They kept sending different salespeople and then different financ was guarenteed. When we went to sign the final papers it turned out it wasn't true. They kept sending different salespeople and then different finance people. Each one seemed to have a different story. They outright lied. More

Horrible service, they are a bunch of liars and thieves. I would nver go back again. Ive had my car for 2 weeks and i just had to leave it for serivce already. the break line failed and i almost got into a I would nver go back again. Ive had my car for 2 weeks and i just had to leave it for serivce already. the break line failed and i almost got into a car accident if not for me driving up a hill and hittin emergency breaks wich barly worked. The services i horrible the poeple there are horrible. plseas do not go there. If u want horendous service then go there. If not go somwere else. Was not pleased one bit with them. More

Took me in on time, let me know about recall for my Chrysler 300, found a leak that was repaired under warranty. Gave me a ride back to my office since they had to keep the car longer than the oil and Chrysler 300, found a leak that was repaired under warranty. Gave me a ride back to my office since they had to keep the car longer than the oil and filter change that I came in for. Did the repairs in the estimated time. More

Parking brake repair. I took it in 5 times assured it was taken care of each time. Have scheduled with Midas. They do not seem to know the regular quirks w/ their own brand. They also performed an un-neede taken care of each time. Have scheduled with Midas. They do not seem to know the regular quirks w/ their own brand. They also performed an un-needed repair (that had been done by someone else 8,000 miles earlier.) What a waste of money and time. Pretty much turned on the brand (we have two). We will give another dealership a shot, our previous one, Wyckoff Crysler/Plymouth was swept under the rug with the bankruptcy clear-out. They were far superior to Paramus but not in a location preferred by Fiat. Too bad. They really were five star. We will not ever re-visit The Route 4 dealership for any reason. Just terrible/filthy and disappointing for a brand we have loved and been loyal to. More

this dealership welcomes you with a smile, they work with you as far as your time schedule and the price. they always have offers for a free oil change or percentage off. in fact they told me about a recall you as far as your time schedule and the price. they always have offers for a free oil change or percentage off. in fact they told me about a recall my wrangler needed that was suppose to be taken care of by another jeep dealer who said they did it but did not. More

The service and caring was great from start to finish. I received a price that could not be beat. I would highly say they are worth a visit. It is very rare to leave a dealership being satisfied and happy received a price that could not be beat. I would highly say they are worth a visit. It is very rare to leave a dealership being satisfied and happy, and may I add with no pressureof any kind. More

The employees at the dealership are very helpful and informative. I went to the dealership feeling very skeptical and as I sat there I became comfortable from the nice environment.I felt that my salesma informative. I went to the dealership feeling very skeptical and as I sat there I became comfortable from the nice environment.I felt that my salesman and finance manager was empathetic to my needs and was very fair with me, he asked me questions and also took the time to explain everything to me. The salesman made me feel like I was the most important client today. I left with a vehicle that I really like and was able to afford. More

The reason I gave such great reviews is because simply I thought very highly of all areas. The one thing that stood out the most was the friendliness of all the people I delt with, they made me feel very co thought very highly of all areas. The one thing that stood out the most was the friendliness of all the people I delt with, they made me feel very comfortable with asking questions about the service of my car. More