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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,499 Reviews

700 S Central Expressway

McKinney, TX

75070

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1,499 Reviews of Chrysler Jeep Dodge City of McKinney

October 30, 2018

Great experience! I have now bought three cars from here, and will never visit a dealership that is now Dodge City of Mckinney! The sales staff is friendly, and their s More

by Kirsten Hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service, Customer Service
October 30, 2018

Fast, efficient and courteous I had a wonderful experience at the Chrysler Jeep Dodge City of Mckinney last week, the service advisor Austin Cuevas, was very courteous and efficien More

by JeepDecepticon2017
Recommend Dealer
Yes
Employees Worked With
Austin Cuevas
Oct 31, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Have a wonderful day!

Oct 31, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a wonderful experience with us and that Austin your Service Advisor was courteous and efficient. We truly value you as a customer and we hope to see you again soon!

October 13, 2018

Toll road not paid Make sure not to get a car delivered from there because they wont care and pass toll roads and you will have to pay for them even do you paid to get More

by Irene7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Customer Service
Oct 14, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Irene, I am concerned to learn you are disappointed the delivery of your vehicle did not meet your expectations and I would appreciate the opportunity to address your concerns. Please consider reaching out to me when you are available. Best, Russell Hardin rhardin@dodgecityofmckinney.com

October 12, 2018

Service center The service technician was very friendly and helpful. Although i was not pleased that the the service center did not have my correct tire size so they More

by Payme88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 13, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Hello, I am disappointed to learn that your service experience was not the outstanding one we always hope to provide our customers. Please feel free to reach out to me so that I may look into your situation and address any lingering concerns. You are our highest priority, and I look forward to assisting you in any way I can. Best regards, Russell Hardin rhardin@dodgecityofmckinney.com

October 11, 2018

Excellent staff and excellent sevice! I have had great experiences with Dodge City Mckinney each and every time. The service department is extremely helpful and professional. I highly reco More

by Tactical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Oct 12, 2018 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate the amazing review! Let us know if there is anything else we can help you with. We always look forward to your next visit!

October 10, 2018

Jason Burns is the best Sales Manager ever! We bought a 2018 Jeep Wrangler Unlimited Rubicon from this location. The Sales Manager Jason Burns was our Sales person as well and he did a fantastic More

by Gijoedude63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burns, Al Florres I think thats how u spell his name!, Customer Service
Oct 11, 2018 -

Chrysler Jeep Dodge City of McKinney responded

That's fantastic to hear! We also think Jason and Al is great and will be sure to thank them both for providing you with excellent service. Thank you for your review and recommendation. We appreciate it!

October 05, 2018

Great overall experience I was in need of a commercial chassis and had been dealing with another dealership that I wasn’t happy with. I brought my business to Mckinney Dodge a More

by Kbenson88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callan Perry
Oct 06, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the five-star review! Congratulations and thank you for your business! We appreciate that you chose us as your dealership and will make sure to thank Callan for his assistance. Please let us know if we can do anything else for you!

September 28, 2018

Above an beyond as always. They are a great bunch of guys. Always happy with what work they carry out for me. Most recently fitting a new diff. Treat these people well and they More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis,Jerry,Austin,Matt,Daniel and the Dave
Sep 29, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Hello Tom, We are so glad to see that you had such a great experience and we'll be sure to let our team know about your feedback. We appreciate your 5-star rating and truly value you as a customer. Please do not hesitate in letting us know if we can be of further assistance to you.

September 27, 2018

Express lane Came in for a service on my truck. Pulled in to the Express Lane for service. It took a bit of time before someone came out to see what was needed eve More

by Prtl296
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t have any names
Sep 27, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Hello, ​ ​It's disappointing to learn that your experience with our Service Department did not meet your expectations. I would like the opportunity to connect with you and gather more feedback. Will you please reach out to me when you get the chance? ​ ​Sincerely, ​Russell Hardin rhardin@dodgecityofmckinney.com

September 19, 2018

Ask for Joe Ferguson Straight forward and no games played. Great dealer incentives to boot. Love our new 2019 Ram Larime! Awesome truck and love it! Thanks Joe Ferguson! More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 20, 2018 -

Chrysler Jeep Dodge City of McKinney responded

Adrian, We are happy to know that you had a great buying experience with us! We value your business and thank you for your positive review. Enjoy your new 2019 RAM Laramie!

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