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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

October 12, 2023

did not fix one of the issue I brought vehicle in for. Lane assist still not working. Did not even bother to call me ask for explanation - just noted could not find anything wrong. Now I have to make anot More

by matthew.wasilik
Recommend Dealer
No
Employees Worked With
Andrew
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Oct 12, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Customer satisfaction is important to us as well as offering 5-star service to our guests. I would appreciate the chance to speak with you about your experience with our Service Team regarding the lane assist on your vehicle. Please send me your best method of contact at your convenience so we can discuss this further. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 12, 2023

I was treated in a professional and open manner by all staff members. As an educated consumer I appreciate the fact that they obviously knew their customer and dealt accordingly. More

by SISRAEL9978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roy Russ, Dustin Gentzel, Will (LNU)
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Oct 12, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for the five-star review. Our team strives to provide professional and prompt service. We hope you continue to choose Dodge City of McKinney for all your automotive needs.

October 12, 2023

Damaged the back bumper while truck was in for a dead battery. At the moment not taking responsibility for it. It has been almost 3 days and no one has reached out to me to resolve issue. More

by E997CV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 19, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your service experience in regard to your truck. Can you please contact me at your earliest convenience? ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

October 12, 2023

The vehicle delivery confirmation was not filed out by me! Truck was delivered with a full tank and delivered back to me with a half a tank. More

by TKIMBR8331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yasin Dereje
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Oct 13, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your satisfaction is important to us at Dodge City of McKinney. At your convenience, I would like to speak with you about your overall experience with our team regarding your delivery. Will you please send me your preferred contact information so we can discuss your feedback in greater detail? Thank you, Jeff Yarbrough Director jyarbrough@dodgecityofmckinney.com

October 11, 2023

I had a great experience. They provide great incentives like the lifetime powertrain warranty. Good popcorn too. More

by jstins2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JAMES CRAIG, Justin Ferguson
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Oct 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you so much for your five-star review! We are so glad that you had a great experience with our location and we hope to work with you again someday at Dodge City of McKinney. Take care.

October 10, 2023

Great fast service was appreciated with attention to customer input. Very thankful for Austin helping More

by DLM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Report | Print
Oct 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello. Each and every day, the Service Team of Dodge City of McKinney strives to be helpful. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 10, 2023

Justin was very helpful, he made the whole process of buying a vehicle really easy. More

by LUCYRUIZ3475
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AL FLORES, Justin Ferguson
Report | Print
Oct 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello. Each and every day, the Sales Team of Dodge City of McKinney strives to be helpful. Perfect reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

October 10, 2023

As always, prompt service along with courteous and very knowledgeable service advisors not to mention great shuttle service.. More

by 136CROBINSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate you taking the time to leave us a five-star review. It is elating to learn that our knowledgeable Service Team was courteous and delivered prompt service during your visit. For any additional assistance, please feel free to contact us anytime at Dodge City of McKinney.

October 10, 2023

Jeep McKinney fixed my car quickly and efficiently and I got a great wash job too. More

by sshipley01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 11, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Dodge City of McKinney. We appreciate your noting the quick and efficient service you received as well as the great wash job on your vehicle. We value your business and welcome you back anytime.

October 09, 2023

Service Advisor was excellent. Technician was thorough and informative. Great experience with this visit for sure. More

by mikes1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember their names.
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Oct 09, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your kind praises here at Dodge City of McKinney. Nothing makes us happier than offering excellent experiences, informative interactions, and thorough care. It would be our pleasure to assist you again in the future.

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