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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.0
1,499 Reviews
Call Dealership (972) 569-9650
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700 S Central Expressway

McKinney, TX

75070

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1,499 Reviews of Chrysler Jeep Dodge City of McKinney

December 05, 2023

Very pleasant and helpful staff. recd. oil change and tire rotation and car wash, no issues. The fast oil change took 1 hour 20 minutes, too long for this simple service. More

by jenniferjoann14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew is always very friendly and helpful! Listens to my concerns.
Report | Print
Dec 10, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your review and feedback about the oil change and tire rotation at Dodge City of McKinney. We'll work on improving our speeds while maintaining quality service for such services. Thanks for your patience.

December 05, 2023

Efficient but thorough work. Feel valued with Mckinney Dodge service. Always get an explanation of what will be done and the associated costs. More

by nothing_said
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wilson
Report | Print
Dec 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about the efficiency and thoroughness of Dodge City of McKinney service. It is our goal to always clearly explain any processes and costs to help you feel valued. Thank you for trusting us with your vehicle's needs.

December 05, 2023

No rental cars, slow to perform work and overpriced! Should have been under $500, charged over $650. More

by jim@stigliano.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Cueves
Report | Print
Dec 06, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Your feedback is important to us here at Dodge City of McKinney. When given the opportunity, I would like to speak with you about your wait time and the charges you received from our Service Team during your recent visit, as well as your request for a rental. Would you mind sending me your preferred contact information so we can discuss this further? Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

December 05, 2023

I'm always taken great care of! I appreciate the wonderful customer service I'm always give here. I will not take my car anywhere else. More

by kellywilliams0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in service
Report | Print
Dec 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate these kind words and your loyalty to Dodge City of McKinney. It's great to hear our customer service makes such a positive impression. Thank you for choosing us for your car needs.

December 05, 2023

Great service and very quick. Was in an out within 30 mins and had no issues More

by chrisgilbert1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LUIS PAULIN, AL FLORES, SHAWN WOODS
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Dec 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about our prompt service at Dodge City of McKinney. We look forward to serving all your auto needs promptly in the future.

December 04, 2023

Service was excellent; Eddie Campbell and Christopher Parish are top notch. Thank you for the hospitality. Semper Fi, Rick Peacor, USMC More

by RICKPEACOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Campbell, Christopher Parish
Report | Print
Dec 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about Eddie Campbell, Christopher Parish, and our service at Dodge City of McKinney. We're glad to know how much you valued their hospitality.

December 03, 2023

This is the best dealership in town! I have bought ALL my vehicles here. I cannot manage to go anywhere else to buy my vehicles. Customer service is excellent! Warranty is overall the be More

by Christinalilnoe0586
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DALE GRAHAM
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Dec 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your high praise for Dodge City of McKinney dealership and our customer service. We're glad to hear that you find value in our warranties, too. Thank you!

December 03, 2023

Bad service we called and no call back. Had to drive up there to talk to someone. More

by polishben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brain
Report | Print
Dec 04, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, We appreciate you taking the time to share your experience with us here at Dodge City of McKinney. We pride ourselves on providing excellent customer satisfaction to our customers. I would like the chance to discuss the level of communication that you received from our team. Can you please email me with your preferred contact information? Thank you, Jeff Yarbrough Director jyarbrough@dodgecityofmckinney.com

December 03, 2023

Helpful and knowledgeable help! AJ was kind and understanding about the concerns with my concerns. More

by DEEANNWOOLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in service
Report | Print
Dec 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your positive feedback about our knowledgeable staff at Dodge City of McKinney. It's pleasing to know that AJ understood and assisted with your concerns. Thank you for the rating!

December 03, 2023

Everyone involved in our transaction was friendly and very helpful. I would recommend this dealership to anyone. More

by john.bryant2813
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Paterson
Report | Print
Dec 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We appreciate your recommendation and kind words about our team at Dodge City of McKinney. Thank you for choosing us.

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