
Chrysler Jeep Dodge City of McKinney
McKinney, TX
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1,497 Reviews of Chrysler Jeep Dodge City of McKinney
I had a good experience with my service advisor. I came in for an oil change and tire rotation without an appointment and they got me out of there in an hour and a half. I came in for an oil change and tire rotation without an appointment and they got me out of there in an hour and a half. More
I have been a loyal customer of Dodge City of McKinney for over 15 years.. I bought 2 of my last Jeeps from them. The service dept and advisors are always curious and attentive. I give them 2 thumbs up ďż˝ for over 15 years.. I bought 2 of my last Jeeps from them. The service dept and advisors are always curious and attentive. I give them 2 thumbs up 👍🏼👍🏼 More
A few months ago the AC quit working in my Jeep. It took them 2 weeks to get it done, despite having purchased from Mckinney dodge and purchasing an extended warranty and bein assured I'd get a loan It took them 2 weeks to get it done, despite having purchased from Mckinney dodge and purchasing an extended warranty and bein assured I'd get a loaner when I had to service my Jeep, I was told they no longer offer loaner cars. Upon getting my Jeep back, I discovered the volume knob wash partially stuck on the stereo and difficult to turn. I was told they would replace the panel and call me when it was in. I never heard back.. A few months later the AC quit working again. I took the Jeep back and they had my vehicle for over a week. When I got the Jeep back I found several of the interior trim panels were improperly aligned or not completeely snapped in place the climate control/ignition button panel would not snap completely in place. I found that they routed a cable improperly through the dash cutout for the start button preventing that part of the dash from snapping into place because there was not room for that cable. Fast forward to today where my jeep failed a state inspection because of a canbus issue causing communication issue with the state emissions machine. The dealer service dept is blaming the issue on accessories I have installed, that have been installed for 5 years and never caused an issue. The accessories in question were 2 baja design offroad lights that are correctly installed to the factory aux switches and a winch direct wired to the battery neither of which would interfere with the canbus.. Stay away More