Chrysler Jeep Dodge City of McKinney

Called and made appointment. Was told you would need our car for 1 day. When we arrived for appointment (7-11) was told you would need it for 2-3 days. Girl plugged into car and Was told you would need our car for 1 day. When we arrived for appointment (7-11) was told you would need it for 2-3 days. Girl plugged into car and told us what was wrong, fuel pressure sensor. Was given an estimate later that day. Didn't get a call so we called on 7-15 and gal said the system said our vehicle hadn't been even worked on...said they would call us back. No call back...we called back on 7-17 and was then told the price was going to be $600 more then estimate! We said don't even touch it we were coming to pick it up. When we arrived to pickup we were then charged $175.95! For what?? It stated labor.... no work was done on the car.... If I could the rating would be 0. More

AJ and everyone in the service department were very accommodating! Great service, even better that I was in and out so quickly! accommodating! Great service, even better that I was in and out so quickly! More

AJ was amazing and patient even though his service technician did not do a thorough check on the vehicle and returned it in the same condition as it arrived to the dealership. The technician is not a technician did not do a thorough check on the vehicle and returned it in the same condition as it arrived to the dealership. The technician is not a good quality tech and the Level of quality work is not as expected from a dealership. Maybe the other techs are better but the one I got, well, I do not recommend. More

My Service advisor Andrew and Techs - Shannon and John were phenomenal. This is one of the best service experience I had at any of the CDJR dealerships. Reasonable on price and ready and eager to help! were phenomenal. This is one of the best service experience I had at any of the CDJR dealerships. Reasonable on price and ready and eager to help! More

Thank you Todd and James. You guys was patient with me and helped me out. I am grateful. Keep up the good work. You guys was patient with me and helped me out. I am grateful. Keep up the good work. More

Donna was a great help to us. We were trying to find a car with a specific list of items included and it did not seem like we were going to find it. But Donna gave us her time a We were trying to find a car with a specific list of items included and it did not seem like we were going to find it. But Donna gave us her time and attention and she came through for us with exactly what we were looking for. She even got more for us on our trade-in than we had expected. More

Great communication, friendly staff, good prices, service started on time and was completed quickly. Thanks started on time and was completed quickly. Thanks More

Great service! And reliable people! I love it I will always come back here. Yes And reliable people! I love it I will always come back here. Yes More

Chris service manager is very prompt and attentive to me and my concerns Costs are fair and the girls at the pay counter are so nice and playful and my concerns Costs are fair and the girls at the pay counter are so nice and playful More

Austin in the service department is a professional and always provides me with excellent service! He always goes above and beyond to make sure I get the quality service to meet my needs. My family have be always provides me with excellent service! He always goes above and beyond to make sure I get the quality service to meet my needs. My family have been using this service department for quite some time now and it's employees like Austin and I'm sure there are many others with this team, that keep us coming back. Thank you! Best regards from customer Branef Patton More