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Chrysler Jeep Dodge City of McKinney

McKinney, TX

4.6
1,496 Reviews
Call Dealership (972) 569-9650
View Awards

700 S Central Expressway

McKinney, TX

75070

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1,496 Reviews of Chrysler Jeep Dodge City of McKinney

July 04, 2023

Great customer service as well very helpful tried to get me in the car that we wanted More

by daniel.galvan1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAMES CRAIG
Report | Print
Jul 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thanks for taking the time to leave a great review of our Sales Team, Daniel.galvan1992. We are glad you're happy with our great customer service and hope to see you again at Dodge City of McKinney.

July 04, 2023

Easy to get in and out. Quick and efficient. Bailey was helpful in getting my service done. More

by cthogan8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey
Report | Print
Jul 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for the great rating and review. We are happy to see our Service Team at Dodge City of McKinney was able to provide quick and efficient service. We thank you for your business.

July 04, 2023

Excellent service provided by service advisor Dakota. Identified a possible issue which was taken care of under warranty. Service provided in a timely manner with no surprises. Asking for Dakota the n More

by Al in McKinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota in Service department
Report | Print
Jul 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you, Al, for your wonderful rating and review! It is elating to know that you received excellent customer service from our Service Team at Dodge City of McKinney. We thank you for your business.

July 04, 2023

AJ my adviser was fantastic. Advised me that about my 21 Gladiator about the main and auxiliary battery was bad. Thanks AJ and keep up the great work!! More

by henvir26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Jul 05, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We are pleased to learn about your visit to us here at Dodge City of McKinney. Thank you for sharing your experience of how our amazing Service Team was fantastic in advising you of the main and auxiliary battery on your 2021 Jeep Gladiator. Positive five-star ratings like yours are our goal and we appreciate your business.

July 01, 2023

I was greater by Austin as soon as I entered to have an oil change. He advised me of what other maintenance that was recommended on my Jeep based on the mileage. Very professional. More

by CID5639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AUSTIN
Report | Print
Jul 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, thank you for your kind feedback. We are happy to learn that our Service Team was professional and helpful throughout your vehicle-servicing experience and it would be our pleasure to assist you with anything else at Dodge City of McKinney.

July 01, 2023

Service was quick and easy. Snacks and water was provided at no charge. Waiting room was comfortable. More

by jason.benoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CALLAN PERRY, FRED GRIFFEN
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Jul 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hi Jason, thank you for your amazing review. We are so glad that you received quick service at Dodge City of McKinney and that you had a comfortable experience. Please don't hesitate to let us know if there is anything else we can help you with!

July 01, 2023

Perfection. AJ took care of everything for me with my blinker issue and also fixed another recall. When I picked up my truck it was cleaned and wheels shined! Aw More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ in Service
Report | Print
Jul 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, Brandon. Thank you for taking the time to leave us this incredible five-star review of your perfect experience with us. We couldn't be more thrilled to learn our knowledgeable Service Team took care of all your car-servicing needs in repairing your blinker and recall on a different vehicle. We are grateful for your business and if there is anything we can do to assist, let us know here at Dodge City of McKinney.

July 01, 2023

AJ and the dealership did an amazing job on my 2022 Jeep Gladiator. I highly recommend. More

by NECGURU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Jul 03, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Thank you for your wonderful review of how our Service Team did an amazing job on your 2022 Jeep Gladiator. We truly appreciate your business here at Dodge City of McKinney and are grateful to have your recommendation.

June 30, 2023

It took 4 hrs. to get an oil change . I've been going here since I bought, my vehicle and the wait is longer every time. I was the first person in line and it took More

by PELZELCLAN7
Service Price Transparency
Recommend Dealer
No
Employees Worked With
I only talked to woman at payment desk she was very helpful
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Jul 01, 2023 -

Chrysler Jeep Dodge City of McKinney responded

Hello, The Service Team here at Dodge City of McKinney has received your feedback and the opportunity to discuss the wait time for your recent oil change would be greatly appreciated. Please reach out, at your convenience, so we can discuss this in greater detail. Thank you, ​Joey Hamrick ​Service Manager ​jhamrick@dodgecityofmckinney.com

June 30, 2023

They are always friendly and provided me with quick satisfactory service as always. My service advisor Christopher Parish provided me with excellent service! More

by KEISHAWSMITH
Workmanship
Recommend Dealer
Yes
Employees Worked With
Christopher Parish, service department
Report | Print
Jul 01, 2023 -

Chrysler Jeep Dodge City of McKinney responded

We couldn't be happier to have your greatly appreciated five-star review and your continued loyalty here at Dodge City of McKinney. Our friendly Service Team was delighted to provide you with quick satisfaction. We appreciate your business and value you as a customer.

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