Chrysler Jeep Dodge Ram 24
Brockton, MA
Filter Reviews by Keyword
By Type
Showing 733 reviews
This is the most unethical, dishonest, and worst car dealership I ve ever interacted with. I highly recommend taking your business elsewhere and not patronizing this group. Here s a summary of my ex dealership I ve ever interacted with. I highly recommend taking your business elsewhere and not patronizing this group. Here s a summary of my experience with the team at Randolph: We agreed upon a price of a car and were working out the details of the purchase. Just when we have all of the details worked out, they contact me and say someone else in the dealership has sold the car they agreed to sell me! They apologized for this mistake, said they could look for a similar car, but the car I wanted had been sold (at a higher price) and it s out of their control. Then, hours later, they say they may be able to move on the car IF I can pay a slightly higher price and finance at least $10,000 on the car. Then a day later they say the financing may not go through and if it doesn t, the car would be available, but at a higher price, essentially rescinding our agreed upon price. This group is the worst sales organization I have ever scene. Beware. More
I went to Chrysler/Jeep 24 on a whim. I had gone over my miles on my leased 2010 Prius and Toyota was not offering my a good trade in/exchange to lease a 2012 Rav. My experience at Chrysler/Jeep 24 was alto miles on my leased 2010 Prius and Toyota was not offering my a good trade in/exchange to lease a 2012 Rav. My experience at Chrysler/Jeep 24 was altogether different! Janie Culter, the sales person greeted me warmly, listed as I explained my situation. I immediately felt comfortable and confident that I was in good hands. In less than 1 hour, my 2010 Prius had been appraised, I test drove both a Jeep Cherokee and a Liberty. Within another hour we had reached a deal! I traded in my Prius and literally drove out of the dealership in a brand new Jeep Liberty! I couldn't be more happier with my experience - especially working with Janie Cutler, who is no like your "typical car salesperson." I couldn't recommend her more highly! More
My husband and I enjoyed working with Janie. She knew what she was selling us and was able to explain in detail what was in the car, as well as how to work it. Something had happened to the original car what she was selling us and was able to explain in detail what was in the car, as well as how to work it. Something had happened to the original car we were supposed to pick up, but Janie found us the exact same car before calling us tell us what had happened. Because she knew we would be without a vehicle while we straightened things out with the insurance company, she made she we had a rental car. Janie and her team were very professional and helpful. We were very happy with our service! We will definitely refer to friends and family. More
We wanted to purchase locally and had done lots of online searching, finding good inventory at Randolph. We stopped there on a Tuesday night, went back Wednesday night with a deposit and the car was ready fo searching, finding good inventory at Randolph. We stopped there on a Tuesday night, went back Wednesday night with a deposit and the car was ready for pickup on Friday afternoon, last day of the month. Super service! In the past we have always disliked the trade in/new car purchasing experience. This time we were treated excellently by Peter Avery and Jim Lewis with no high pressure sales, just fair and honest dealing, even after we switched from initially testing a Jeep Compass to our final purchase of a Jeep Grand Cherokee. Both Peter and Jim went out of their way to accomodate us and our questions and close the sale as smoothly as possible. We had service performed on our other jeep at this dealership some time ago and we felt they were reliable at that time. We would not hesitate to recommend this dealer, and especially Peter Avery and Jim Lewis to anyone looking for a pleasant car purchasing experience. More
Customer service was excellent from Janie Cutler. Also, the dealership gave me a great price on my trade in. I would definitely recommend this dealership. the dealership gave me a great price on my trade in. I would definitely recommend this dealership. More
I enjoyed working with Janie. She knew what she was selling and was able to explain in detail the bells and whistles the cars I was looking at had. She was very professional. I will definitely refer selling and was able to explain in detail the bells and whistles the cars I was looking at had. She was very professional. I will definitely refer to friends and family. More
We been looking for about a year for a Jeep Wrangler Unlimited. I finally found the exact one we wanted online and contacted Randolph Jeep 24. Solomon Reddix was our sales person and he was great. He ex Unlimited. I finally found the exact one we wanted online and contacted Randolph Jeep 24. Solomon Reddix was our sales person and he was great. He explained the vehicle and went over everything with us in detail. The whole staff experience was excellent. I felt I got a fair price for my trade and the negotiations was not stressful at all. We even took the Jeep home the same day! I would recommend Randolph Jeep 24 to anyone who is looking for a new or used car. From the sales experience to the buying experience they were truly "five star" !! More
Overall it was a pleasant experiance, the communication could have been better. However they were informative and provided me with all of the answers I was looking for. could have been better. However they were informative and provided me with all of the answers I was looking for. More
Very friendly and accommodating and always trying to do her best in making an honest sale! Will definitely recommend her and dealership to friends and family. Dr. Russell Chin her best in making an honest sale! Will definitely recommend her and dealership to friends and family. Dr. Russell Chin More
I'm a guy who hates to buy cars. When I do, I want a vehicle that will last and a dealership that will provide exceptional service. I found all that and more with Janie Cutler and Chrysler Jeep 24. Tha vehicle that will last and a dealership that will provide exceptional service. I found all that and more with Janie Cutler and Chrysler Jeep 24. Thank you to the Chrysler Jeep24 team. More


