Chrysler of Lawrenceburg

The worst dealer in America！！！Wicked crooked merchants and the worst service！Very bad car booking experience. It is different when booking a car and when picking up the car. In order to make money by any and the worst service！Very bad car booking experience. It is different when booking a car and when picking up the car. In order to make money by any means. A cunning businessman will cheat. Junk car dealership! More

The worse Dealership I have ever dealt with. They don't deserve the one star I gave them. I've called the over 10 times no one but the receptionist I'm able to contact. I've asked to talk to a m They don't deserve the one star I gave them. I've called the over 10 times no one but the receptionist I'm able to contact. I've asked to talk to a manger, Finance manager and the General manager with no response. I'm always put on hold and no one never answers. I've tried going on two weeks now. More

I wish I can give O star to this place. This dealership is not trustworthy. We recently have order new TRX. They told us it might be done in 10-12 weeks . After 2 months they call and let u This dealership is not trustworthy. We recently have order new TRX. They told us it might be done in 10-12 weeks . After 2 months they call and let us know it need another 3-5months to have it delivery. Ok that fine we can wait. But the worst is they promise ,we can get back the refund of 1k if we don't want the car. The car was just delivered 2 weeks from now . In the middle of the weeks the dealer agent call us and ask if we still want the car or refund back. Here come the truth, when my bf went over and ask for the price and trade in value . They seem so nice and patient on everything's and want to sold this car to my bf. But by the end, it end up of broken promise by not giving any promo and want sell the car asap. Giving up the car and no refund !!! They promise to give refund and by the end the manager come out and say we don't give refund. They are totally SCAM. I feel like they are discriminated Chinese and make my us lost 1k deposit. I think they might use this action before to treat people order new car and earn others deposit. Chrysler of Lawnreceburg is super bad dealership and discriminated on other if you don't purchase the car. After this happen I had read a lot of bad reviews on this location and I mad myself never do research on this dealership before go. It never happen in my life and I never met a dealership that so rude. My friend told me to file this to attorney general and I hope whoever read this review, plz BEWARE this place. Plz ignore my bad grammar and I hope everybody ignore this dealership. More

Worst dealership and service department ever they sold me a dodge journey and never disclosed that it had a bad break caliber bad break lines it been in the shop for 2 week as of today the same day I drove i a dodge journey and never disclosed that it had a bad break caliber bad break lines it been in the shop for 2 week as of today the same day I drove it home i got onto the interstate it was shaking so bad I couldn't keep up with traffic didn't give me the car fax until 2 days ago through email found out it had 5 owners it was totaled at one point and rear ended and curbed several times i have been waiting since early last week for the rear end to be replaced! Which mind you I had to wait on my boyfriend to take the day off to drive it back! That's how unsafe it was! Nate was my Sells rep and said it was like a brand new car if by meaning from a junk yard where it should have went then maybe! They never disclosed the damages to the vehicle at time of sell and i did ask! which is illegal there is a safety point system for a reason I purchased the extra warranty to make sure if I had future issues it would be covered! I didn't know future ment 20 mins into my hour drive home on the interstate! Thank God my son wasn't in the car! Also with that being said all the tires were bad several with gouges in them which I didn't notice until my man looked and test drove it! And immediately he knew what was wrong so of course I call nate the same day he tells me to call and make an appointment with service they will take care of everything last week the brake line and caliber were done the service guy Fred says it's safe to drive if I want to pick it up and wait for them to get the part for the rear end What in the entire xxxx do I want a vehicle back thats not 100% safe to put my child in let alone myself! I was told the rear end was expedited early last week and they had the part then Wednesday came and they were waiting for the ok from warranty then I call Thursday guess what still waiting on an ok Friday hits and they admitted that the part wasn't in fact there but it was expedited for next day shipping and it would be done by Monday Tuesday at the latest well I call Tuesday guess who still didn't have the M'F part! So I call wed. Nothing and at this point I've told all sales managers and am guaranteed it will be handled wed. Night guess who don't wanna pick up the phone! So I call yesterday good old Fred from service says it will be in by yesterday today at the latest! Guess who supposedly left the part behind in Louisville but only its not in Louisville it's in Dayton ohio!!! So guess whose vehicle won't be done till Tuesday!!! If that is even the f***in truth!!! Guess who will be ready to sue that whole xxxx facility come Wed. 👋🏾 also if u don't know if u insure a vehicle thats been totaled and u are unaware they will say its a bonded title which means any real insurance company will not cover you or the car and the liability comes back on u so get ready to eat the cost of any and all damages and fees because it will be like u were never insured at all! I'm contacting a lawyer tomorrow because I'm am not about to be out my down payment and the cost of insurance for a vehicle that should have been towed to the junk yard! Yall are slimy sick sons of B**ches! But I'm not the one yall could have been solid from the jump and fixed that mess yall think imma put up with but my rent may be due but I'll go stay with my mom if I got to if it means getting what yall deserve it will be more than money well spent to watch yall pay me out for time lossed at work mental and emotional damages and my insurance fees and down payment yall are a bunch of crooks!!!!🤬😡🤬🤬😡🤬🤬😡🤬😡🤬🤬🤬🤬 More