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Chuck Anderson Ford
Excelsior Springs, MO
1,468 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,468 reviews
May 05, 2025
The people at the service center are always very helpful and polite. They answer every question I ask. and polite. They answer every question I ask. More
by cll1
Verified Customer
April 15, 2025
Everyone we dealt with at this dealership (specifically Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with! Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with! More
by Metro Air Conditioning
Employees Worked With
Paul Palmer
April 13, 2025
No pressure salesperson. Purchase was quick and efficient. Had the vehicle i wanted and I was taking it home in a few hours. Purchase was quick and efficient. Had the vehicle i wanted and I was taking it home in a few hours. More
by maxout69us
Employees Worked With
April 07, 2025
Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please p Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees. More
by Keithr73
April 07, 2025
Both Mike and Myles were helpful and knowledgeable about the vehicle we were looking at. Would not hesitate to deal with either person in the future. the vehicle we were looking at. Would not hesitate to deal with either person in the future. More
by bindelr
March 26, 2025
Every thing went smooth purchased my hehicle and out the door I went. Full tank of gas and everything door I went. Full tank of gas and everything More
by gt7580
Employees Worked With
March 26, 2025
Helpful and diligent. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford. Everyone at the dealership was very friendly to my wife and i. I would definitely refer a family member or friend to Chuck Anderson Ford. More
by rhowar66
March 09, 2025
Nick did a great job helping us out on my truck repair and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, N and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, Nick was a great help. More
by johncoxon
Employees Worked With
March 08, 2025
Good service and great people will be back for sure the staff are super nice staff are super nice More
by TMP69.TMP
