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Chuck Anderson Ford
Excelsior Springs, MO
1,482 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,482 reviews
August 01, 2025
Quick and easy process to trade in our car and buy a new one! Thank you one! Thank you More
by nurseniknik11
Verified Customer
July 25, 2025
They were fast and professional. Did great work. Will continue to take my vehicles to get my service needs done Did great work. Will continue to take my vehicles to get my service needs done More
by Ryan8747
July 25, 2025
Local dealership with great staff in Garage, salesman are upper tier, selection is always good !! upper tier, selection is always good !! More
by DELBERTATKINS
July 18, 2025
The part had to be overnighted and got there in time for them to fix my truck. Tjhey did great them to fix my truck. Tjhey did great More
by stjohn810
Employees Worked With
July 09, 2025
Chuck Anderson Ford provided excellent repair service. The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really app The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really appreciated their honesty and professionalism. I’ll definitely return for future service needs. More
by Matt Happy
June 22, 2025
Great experience at Chuck AndersonFord. Friendly and no pressure. Highly recommend and will use them sgain. Friendly and no pressure. Highly recommend and will use them sgain. More
by pvermi2112
June 16, 2025
I took all 3 cars to have oil changed and updated done last week. All work was done in a professional manner and very friendly atmosphere !!! last week. All work was done in a professional manner and very friendly atmosphere !!! More
by MIKEK101
Employees Worked With
June 15, 2025
Fixed correctly and on time. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. Easy and friendly check in. When returned to pick it up, appreciate the short recap of the service performed. More
by Keithr73
June 11, 2025
Glad to have my A/C fixed. Slightly amazed at the labor cost compared to the parts cost. Slightly amazed at the labor cost compared to the parts cost. More
by JANDA586
Employees Worked With
June 06, 2025
Took my car to shop for a new water pump and timing chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cyl chain. After getting my car back within a couple days I start having issues. My engine light comes on. I take my car back to find out I have a cylinder 1 misfire. Diagnosis is a bad coil on cylinder 1. Repair 1 coil and all new spark plugs. They wouldn't admit any fault at all that they might of damaged the coil while replacing the water pump and timing chain. The only reason I ended up getting a $40 discount is I had a coupon from Ford. I have also asked 4 different times for a estimate for a part for my car from an accident. Being told they have some computer problem and waitng on IT. Still waiting. More
by rachel.leath
