Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Anderson Ford
Excelsior Springs, MO
1,470 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,470 reviews
December 05, 2019
Great service Salesman Ricky Baird exceeded our expectations. He answered our questions and was pleasant to do business with. When they didn’t have the exact car Salesman Ricky Baird exceeded our expectations. He answered our questions and was pleasant to do business with. When they didn’t have the exact car we were looking for they very quickly located one and sent a driver to get it. We recommend Chuck Anderson Ford,salesman Ricky Baird and Josh Reeves. Josh was efficient and thorough providing various options. More
by 64062d
December 05, 2019
Very helpful Ricky was great. He was very helpful and catered to my needs. Josh was very informative as well. He made things very clear for me. Ricky was great. He was very helpful and catered to my needs. Josh was very informative as well. He made things very clear for me. More
by claylambrecht
December 04, 2019
Had an oil change and tire rotation The service department was very friendly and completed the services quickly. I like that the waiting room has a window into the bay area so you can se The service department was very friendly and completed the services quickly. I like that the waiting room has a window into the bay area so you can see them working on your vehicle. Thank you. More
by kimberly_steele
Verified CustomerEmployees Worked With
Dave Moorhead
December 03, 2019
Recall fixes I called to set up an appointment to fix recalls on my car. They provided a rental for me as well. One of the parts wasn’t in so I had to wait on that I called to set up an appointment to fix recalls on my car. They provided a rental for me as well. One of the parts wasn’t in so I had to wait on that which was no problem. When the part came in and they were fixing that recall, they also addressed a problem with my transmission that was common for the model of my car. They fixed all issues and my car runs great now. Customer service was excellent as well. More
by Awisecup
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
November 30, 2019
Helpful and easy going for our first car buying experience everyone was very helpful and super nice. We never felt pressured while trying to make a decision on a new vehicle for our first car buying experience everyone was very helpful and super nice. We never felt pressured while trying to make a decision on a new vehicle. We really loved our experience and will definitely be back. More
by Katelin Jones
Employees Worked With
Michael Dreke
November 30, 2019
Review I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. More
by terrivalentine29
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
November 30, 2019
Excellent service Great customer service and repair work in both the body shop and the service center! Everyone was, (and always are) friendly and knowledgeable. I high Great customer service and repair work in both the body shop and the service center! Everyone was, (and always are) friendly and knowledgeable. I highly recommend Chuck Anderson for all your vehicle needs! More
by SODELL
November 29, 2019
Great customer service I have given a 5 star review because of our lovely salesmen who gave great customer service and knew exactly what we were looking for! I have given a 5 star review because of our lovely salesmen who gave great customer service and knew exactly what we were looking for! More
by Leeallsman
November 27, 2019
Great Very informative salesperson. Made it easy to buy a very nice vehicle. Would recommend the dealership to anyone looking to buy a car a a really good p Very informative salesperson. Made it easy to buy a very nice vehicle. Would recommend the dealership to anyone looking to buy a car a a really good price. More
by Headrat675
Employees Worked With
November 27, 2019
Five stars doesn’t say enough! The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep c The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep coming away impressed. Highly recommend to all my friends and anyone looking for some mechanic services. More
by Ace2279
