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Chuck Anderson Ford
Excelsior Springs, MO
1,472 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,472 reviews
November 07, 2019
Excellent service and quality employees. We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They kee We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They keep appointments on schedule so there is never an extended wait time for routine service. The service department does an excellent job of communicating and letting me know if there is a issue beyond routine service. I would recommend this dealership to anyone shopping for a vehicle. More
by jp
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
November 07, 2019
Truck Poor communication from sales regarding truck that I ordered it took around 6 months to get then found out truck had a recall and was on hold it final Poor communication from sales regarding truck that I ordered it took around 6 months to get then found out truck had a recall and was on hold it finally came had bent bumper went ahead paid for truck since bumper was on order then find out I can’t take the truck because the recall was not resolved and they were going to check with ford. I should not have paid until everything was resolved. This is not really the dealers fault with exception of not knowing details and letting me hang for months. More
by Unhappy
Verified CustomerEmployees Worked With
November 07, 2019
Easy, quick and good service Very friendly knowledgeable people and were not pushy at all. Highly recommend them to anyone, they were very fair with us and walked us through every Very friendly knowledgeable people and were not pushy at all. Highly recommend them to anyone, they were very fair with us and walked us through every step. More
by Jasmine
November 05, 2019
Excellent dealership From walking in the door to the completing the purchase, everyone was friendly, professional, and knowledgeable. Thank you for creating this experienc From walking in the door to the completing the purchase, everyone was friendly, professional, and knowledgeable. Thank you for creating this experience during my purchase! More
by Jenny P
October 30, 2019
Best service department They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. More
by dawn pointer
Employees Worked With
Cody Schneiter
October 30, 2019
Great service The service here is great. The employees are nice and friendly and very helpful. The room you can wait in is comfortable with coffee and tv. They d The service here is great. The employees are nice and friendly and very helpful. The room you can wait in is comfortable with coffee and tv. They do a quick and thorough job and even washed my filthy car! More
by Jojo58
Employees Worked With
Cody Schneiter, Heather Berger
October 26, 2019
Laid back and quick with what had to be replaced on my car. The people at Chuck Anderson Ford were extremely nice and understanding that I had to work nights. They worked very fast to replace a part on my car t The people at Chuck Anderson Ford were extremely nice and understanding that I had to work nights. They worked very fast to replace a part on my car that was recalled. It took about 2 hours for something that most likely should of been a half of days work. I highly recommend them due to their understanding and respect for their customers. More
by Kellyteegs
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
October 26, 2019
Going the extra mile These people go out of their way to help you. No request is too big. I've never worked with a car dealership that was as helpful as this one. These people go out of their way to help you. No request is too big. I've never worked with a car dealership that was as helpful as this one. More
by Merriman
October 26, 2019
Another very good experience at this delearship Great deals and a great sales team. I found the car we wanted and was able to work a trade that felt good for both myself and the Chick Anderson. Great deals and a great sales team. I found the car we wanted and was able to work a trade that felt good for both myself and the Chick Anderson. More
by F1502014
October 25, 2019
Love my new Fusion!!! I had a great experience at Chuck Anderson Ford. This is the second car I have gotten through this dealership from Michael Dreke and he was extremely I had a great experience at Chuck Anderson Ford. This is the second car I have gotten through this dealership from Michael Dreke and he was extremely helpful, personable, and professional. He is always available to answer any various questions I have as well. More
by Amandamstreet87
Employees Worked With
Michael Dreke
