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Chuck Anderson Ford
Excelsior Springs, MO
1,479 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,479 reviews
November 16, 2019
Quickly helped but over charged I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench More
by Doc
Verified CustomerEmployees Worked With
Greg
November 16, 2019
Amazing Team Chick Anderson team helped me with what I was looking for and got me the car of my dreams. Absolutely recommend going to them. They are nice and frien Chick Anderson team helped me with what I was looking for and got me the car of my dreams. Absolutely recommend going to them. They are nice and friendly. Very knowledgeable about their vehicles. Thank you More
by Bdreke1
Employees Worked With
Michael Dreke
November 16, 2019
Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowledgeable and helpful. Was able to get our vehicle in and out promptly, very reasonable pricing and fixed right the first time! We always have a great experience at Chuck Anderson Ford and recommend the dealership to anyone needing service, body repair or a new or used vehicle. More
by Mark
Employees Worked With
Other Employees :
Jim Stevens, Cody Schneiter, Dave Moorhead, Katy Davis, Heather Berger
November 14, 2019
Great, friendly experience!! My family and I always have a pleasant experience whenever we visit Chuck Anderson Ford, whether it’s the service department or sales! They all are e My family and I always have a pleasant experience whenever we visit Chuck Anderson Ford, whether it’s the service department or sales! They all are eager to help with whatever we need! More
by ARONJAY1
November 14, 2019
Great service Ricky was a great guy to work with! Helped us find what we wanted and answered all of our questions. Once we purchased our car, he showed us ever op Ricky was a great guy to work with! Helped us find what we wanted and answered all of our questions. Once we purchased our car, he showed us ever option and how to use it. Great personal service! More
by aprilanncraven
November 13, 2019
Bought our car and truck My husband and I bought his new truck and my new car from them. Very nice people and willing to work with us. Would recommend them to everybody. My husband and I bought his new truck and my new car from them. Very nice people and willing to work with us. Would recommend them to everybody. More
by Gastanker
November 10, 2019
Nice place to buy new and used vehicles Highly recommend working with Ricky, very knowledgeable. Made the whole experience great. Would advise anyone looking for a new vehicle to shop there Highly recommend working with Ricky, very knowledgeable. Made the whole experience great. Would advise anyone looking for a new vehicle to shop there. Overall great place to buy. More
by Andy
Employees Worked With
November 07, 2019
Excellent service and quality employees. We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They kee We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They keep appointments on schedule so there is never an extended wait time for routine service. The service department does an excellent job of communicating and letting me know if there is a issue beyond routine service. I would recommend this dealership to anyone shopping for a vehicle. More
by jp
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
November 07, 2019
Truck Poor communication from sales regarding truck that I ordered it took around 6 months to get then found out truck had a recall and was on hold it final Poor communication from sales regarding truck that I ordered it took around 6 months to get then found out truck had a recall and was on hold it finally came had bent bumper went ahead paid for truck since bumper was on order then find out I can’t take the truck because the recall was not resolved and they were going to check with ford. I should not have paid until everything was resolved. This is not really the dealers fault with exception of not knowing details and letting me hang for months. More
by Unhappy
Employees Worked With
November 07, 2019
Easy, quick and good service Very friendly knowledgeable people and were not pushy at all. Highly recommend them to anyone, they were very fair with us and walked us through every Very friendly knowledgeable people and were not pushy at all. Highly recommend them to anyone, they were very fair with us and walked us through every step. More
by Jasmine
