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Chuck Anderson Ford
Excelsior Springs, MO
1,479 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,479 reviews
October 12, 2019
Great Experience Great people This is a very professional and friendly dealership. I will recommend them to all my friends and family. They were extremely fast getting thru the bus This is a very professional and friendly dealership. I will recommend them to all my friends and family. They were extremely fast getting thru the business office. Not like the big KC dealers that take hours and hours Will return for all my vehicle purchases Chris Shafer More
by CSKSKU
Verified Customer
October 11, 2019
Always great to work with. Always great to work with! Friendly staff, low prices and can always get in quickly. They make you feel like they have known you forever and you are Always great to work with! Friendly staff, low prices and can always get in quickly. They make you feel like they have known you forever and you are the most important customer. The shuttle service for pick up and drop off to get you to work, home or back to your car is amazing and the most appreciated thing a customer could ask for! Top knoche!!!! Thank you!!! More
by Jen
Employees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Heather Berger
October 08, 2019
They go out of their way to make you happy! We had a battery go out on our Ford Escape and we called Chuck Anderson on Saturday at 2:00pm and they closed at 3:00pm. They went the extra mile and We had a battery go out on our Ford Escape and we called Chuck Anderson on Saturday at 2:00pm and they closed at 3:00pm. They went the extra mile and stayed so we could make it there to check if we needed a new battery. We did need a new battery and they had the battery so we could replace. More
by Brady
Employees Worked With
Cody Schneiter
October 05, 2019
excuses excuses. No one cares! I took a new truck with 15000 miles there and they spent more time telling me why they couldn’t fix it than just fixing it. Called for No one cares! I took a new truck with 15000 miles there and they spent more time telling me why they couldn’t fix it than just fixing it. Called ford customer care so we shall see. More
by Mrfast
October 05, 2019
Great experience! Friendly, helpful, and fast service. I use them for all my warranty and other service work. Always a great experience, I no complaints at all! Friendly, helpful, and fast service. I use them for all my warranty and other service work. Always a great experience, I no complaints at all! More
by Mcarp
Employees Worked With
Heather Berger
October 05, 2019
Amazing They are always very efficient on getting your vehicle taken care of , they don’t hassle you on more than what you need fixed. They are very family fr They are always very efficient on getting your vehicle taken care of , they don’t hassle you on more than what you need fixed. They are very family friendly too:-) More
by lizz
Employees Worked With
Cody Schneiter, Heather Berger
October 04, 2019
As always, a great service experience! We had several things done: Our replica car, a 1980 Shay - a 1929 Ford look alike - was in for service. We don’t trust anyone other than Brady to work We had several things done: Our replica car, a 1980 Shay - a 1929 Ford look alike - was in for service. We don’t trust anyone other than Brady to work on her. Paul worked with us to update and cleanup our enclosed trailer we use as a car hauler. It looks like a new one! Our new FLEX was treated with a new ceramic exterior coating. It came out wonderfully! We’ve been long-time customers of Chuck Anderson Ford since they opened their doors in 1974! We wouldn’t go anywhere else for new, used or vehicle service! More
by mpace0
Employees Worked With
Other Employees :
Jim Stevens, Cody Schneiter, Rene Sisk, Heather Berger
October 03, 2019
The place to go I was getting good service they know what they're doing back there. They're friendly and informative. I've been going there for 30 years in I was getting good service they know what they're doing back there. They're friendly and informative. I've been going there for 30 years in More
by T-bird guy
Employees Worked With
Rene Sisk, Heather Berger
October 01, 2019
All points checkup Had to go back for the all points checkup. They provided no paperwork the first time. The battery failed the test so apparently the test was never don Had to go back for the all points checkup. They provided no paperwork the first time. The battery failed the test so apparently the test was never done the first time even though i paid for it. More
by jamarco
Employees Worked With
Dont know
October 01, 2019
Had to come back because they damaged my truck I went in for recalls. One was for door latches. One door did not work when I got it back and the door panel was scratch and dented. They had to or I went in for recalls. One was for door latches. One door did not work when I got it back and the door panel was scratch and dented. They had to order a new one. More
by Ray
Employees Worked With
Cody Schneiter, Heather Berger
