
Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Quick and easy I was able to call and locate the truck I wanted and trade my truck in. The salesman was quick and responsive which is why I bought from them I was able to call and locate the truck I wanted and trade my truck in. The salesman was quick and responsive which is why I bought from them More
Disappointed On Monday I took our vehicle in for a tire repair (nail in the tire) and decided to get it serviced. After the appointment, I noticed there was oil o On Monday I took our vehicle in for a tire repair (nail in the tire) and decided to get it serviced. After the appointment, I noticed there was oil on our driveway and in our garage. We’ve only serviced this vehicle at Chuck Anderson and this has never happened before. Today, two days later, the tire pressure light came back on while driving to Excelsior. I took the vehicle back to the dealership to have it checked out. They couldn’t find anything wrong with the tires, however the tire pressure light is still on. When asked about the oil on our driveway/garage, I was told it was residual oil from the oil change (they did check for a leak today). Again, this has never happened before so it makes me question the service we received on Monday. I was also told today I needed new tires. This was kind of ironic since that wasn’t indicated on the paperwork from Monday. I am normally very satisfied with the service we receive, but not this week. More
Oil changed Fast easy friendly service. Always through...reasonable in pricing as well. Great personality. Very upbeat when calling to remind you of your appoin Fast easy friendly service. Always through...reasonable in pricing as well. Great personality. Very upbeat when calling to remind you of your appointment. Hats off! More
Excellent service. An excellent customer service experience. Anything I need done for my vehicle going forward will be done at Chuck Anderson Ford. A very friendly and p An excellent customer service experience. Anything I need done for my vehicle going forward will be done at Chuck Anderson Ford. A very friendly and professional environment. More
Solving another dealerships work I live 55 minutes from Chuck Anderson Ford but it was worth the drive to solve a problem another dealer created when they installed a camber kit incor I live 55 minutes from Chuck Anderson Ford but it was worth the drive to solve a problem another dealer created when they installed a camber kit incorrectly. Nick and his team took great care of me and I'll definitely be servicing my car there again! More
Excellence Staff was very friendly and helpful. Great experience and I will definitely continue to use their services. The price for my service was lower than ex Staff was very friendly and helpful. Great experience and I will definitely continue to use their services. The price for my service was lower than expected which made it that much better. More
Top Notch Service Always well taken care of!!! They have the nicest Sales, Service and office staff. Couldn’t be any happier. Best experience with a dealership ever!! Always well taken care of!!! They have the nicest Sales, Service and office staff. Couldn’t be any happier. Best experience with a dealership ever!! More
Quick lube? Was done quickly and the woman at the desk helped find someone to connect my wife’s phone to the car. Sorry didn’t get names. Was done quickly and the woman at the desk helped find someone to connect my wife’s phone to the car. Sorry didn’t get names. More
Water pump replacement Everything was really good. My only frustration was would have liked to have been informed on status of my car - when it wasn’t done on the first esti Everything was really good. My only frustration was would have liked to have been informed on status of my car - when it wasn’t done on the first estimated done date I had to call to find out what was going on. And the same on the second “done date” I had to call when it wasn’t done then and I waited two days after that date. Cody was always nice when I talked to him and I know things get busy, however being someone that works in customer service myself, customers really appreciate updates if those “done dates” are not going to be met. And it’s always better when you call versus the customer having to make the call. I still like you guys and will continue to bring my car there though :) More
Very easy to work woth Worked with me to find the exact car I was looking for. Ricky kept me updated about what was going on from start to finish. Worked with me to find the exact car I was looking for. Ricky kept me updated about what was going on from start to finish. More