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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,473 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,473 reviews

August 29, 2019

Mitchell can get ya a car It took a while for me to find a car and find the right one but Mitchell helped me with everything and explored all the options I could of took to get More

by APizzle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei, Josh Reeves
Aug 31, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! Enjoy your new car!

August 27, 2019

Great people Very smooth transaction, Dreke was very knowledgeable about history and features of the truck. Jim and the owner Mike were great to visit with took q More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Michael Dreke, Josh Reeves
Aug 27, 2019 -

Chuck Anderson Ford responded

Keith you purchased a beautiful truck, enjoy it! If you have any questions feel free to get in contact with us!

August 26, 2019

Return to Ford Sales staff and finance manager were very friendly and did their very best to accommodate my wife and I on our purchase and took time to help program More

by Myedge2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Mitchell Monthei, Josh Reeves
Aug 27, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback We're glad you chose us to help you find the vehicle you wanted!

August 25, 2019

Quick and easy! Ricky was extremely knowledgeable and efficient. He made the process a breeze while still juggling other customers. No complaints here! Very happy wit More

by Escape201519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reeves
Aug 26, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're happy that we had the Escape that worked for you guys! It was awesome getting to know you guys. If you have any questions, please feel free to give us a shout!

August 24, 2019

Can do an oil change I wanted an oil change, my sunroof to open and for my automatic running boards to operate properly. Came away with an oil change and an unrelated warr More

by Shouldveboughtachevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
Aug 26, 2019 -

Chuck Anderson Ford responded

Good morning. That's not how we like to do business. Please send our GM an email with your name and VIN off of your vehicle and he will get this taken care of for you. nick.anderson@chuckanderson.com

August 24, 2019

Good place to get a vehicle at a great price. Great sales person. Very friendly and knowledgeable of the vehicle he was selling. Willing to go out of his way and listen to what I was saying. More

by MARCSANTILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Reeves
Aug 26, 2019 -

Chuck Anderson Ford responded

Marc, thanks for the great feedback on your purchase! We're happy to have been able to help! Enjoy your new Ecosport!

August 23, 2019

Great customer service Dealership is about customer service. Staff is courteous and easy to speak with. I’m a Ford employee at KCAP and appreciate how they treat myself and More

by J.C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Aug 24, 2019 -

Chuck Anderson Ford responded

Thank you for your continued business! If you happen to see any extra F-150s laying around the plant, feel free to snag us a few!

August 21, 2019

Outstanding customer service Ricky Baird went above and beyond for us! Our vehicle needed a special cleaning for tinted windows. Ricky came in on his day off to make sure all was More

by Happy Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to make your experience with us a good one!

August 21, 2019

good experience Service was great everything went smooth . Found the truck I wanted and got the paperwork done pretty quick. Real happy with the dealership and how ev More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens
Aug 21, 2019 -

Chuck Anderson Ford responded

Gary, we're glad we were able to meet your expectations with your recent purchase! We look forward to seeing you next time!

August 15, 2019

Love my new car I love my 2017 Ford Fusion Mitchell helped me out so much and was able to find me the best deal! Would definitely go back! More

by khurt0921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei
Aug 15, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We hope you enjoy your Fusion!

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