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Chuck Anderson Ford
Excelsior Springs, MO
1,478 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,478 reviews
July 30, 2019
“The Works” Package Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custo Did “The Works” Package, put new Lug Nuts on that I Provided and Installed a Front License Plate Bracket and put the front license plate on with custom screws provided. More
by Doug64
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger
July 28, 2019
Fast hassle free In And out In No time Ricky is a go car salesmen he knows his vehicles and the in and out of the car business keep up the good team work Ricky is a go car salesmen he knows his vehicles and the in and out of the car business keep up the good team work More
by Mac55
July 28, 2019
Quick and easy Ricky has vast knowledge on Ford cars and truck and easy service great job. Also had problem with one key up problem they fixed.it Ricky has vast knowledge on Ford cars and truck and easy service great job. Also had problem with one key up problem they fixed.it More
by Mac55
Employees Worked With
July 28, 2019
Amazing customer service! Ricky & Josh were awesome! Always checking to make sure we were doing alright during the whole process, even with a few bumps in the road. Very patien Ricky & Josh were awesome! Always checking to make sure we were doing alright during the whole process, even with a few bumps in the road. Very patient. 10/10 recommend! More
by Lawyatt
July 28, 2019
Quick and easy Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. Heather is great setting up appointments. Dave gets you in and out in a timely fashion. Appreciate that they wash my car if it's not raining. More
by Pa55word
Employees Worked With
Dave Moorhead, Heather Berger
July 26, 2019
Always great service The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rat The service at CAF is always spot on . They always get you in and out on an oil change . Like the fact you can make an appointment for oil changes rather than waiting for hours , like at other dealers . More
by JESMITH1971
Employees Worked With
Cody Schneiter, Heather Berger
July 25, 2019
Pre-owned auto purchase The vehicle e purchased a 2018 Taurus. The sales department willing to negotiate with us. Mitchell has very good people skills. Not real pushy,s Eve The vehicle e purchased a 2018 Taurus. The sales department willing to negotiate with us. Mitchell has very good people skills. Not real pushy,s Even laughed at my jokes. More
by Ken
Employees Worked With
Jim Stevens, Mitchell Monthei, Josh Reeves
July 22, 2019
Where do I start?! I don’t have time or want to waist my time going Into details but I would never go back to that dealership! Salesman wasn’t good, management not good I don’t have time or want to waist my time going Into details but I would never go back to that dealership! Salesman wasn’t good, management not good, service center definitely not good! I should have taken my money and ran! But instead I was dumb and bought anyway! None of them listened to anything I said, especially after I already bought the truck! Just beware and don’t waste your time. More
by Dannyhash32
Employees Worked With
Other Employees :
Jim Stevens, Cody Schneiter, Scott Marshall, Trevor Shockley
July 21, 2019
Quick in & out We stopped in to buy a car around 3 p.m.. Test drove 2 cars. Still had everything done in time to make it to the license bureau for tax title and lice We stopped in to buy a car around 3 p.m.. Test drove 2 cars. Still had everything done in time to make it to the license bureau for tax title and license before they closed. Ricky our salesman made sure the car was spruced up before we left. He preset the radio, walked us through all the setting options. It was great service from start to finish! More
by LinTrav19
Employees Worked With
July 20, 2019
Above and beyond The staff at Chuck Anderson went above and beyond to make this deal go easy. Nick Anderson and my Salesmen Ricky Baird got me the vehicle I wanted wit The staff at Chuck Anderson went above and beyond to make this deal go easy. Nick Anderson and my Salesmen Ricky Baird got me the vehicle I wanted with the payment I wanted. I will continue to used Chuck Anderson Ford when my son is ready to get a new vehicle. More
by Fordworker
