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Chuck Anderson Ford
Excelsior Springs, MO
1,478 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,478 reviews
July 19, 2019
Easy to work with They were very easy to work with. They made sure everything went smooth and communicated very promptly. Not pushy which also makes a huge difference f They were very easy to work with. They made sure everything went smooth and communicated very promptly. Not pushy which also makes a huge difference for me. Thank you! More
by csolko
Employees Worked With
Jim Stevens, Mitchell Monthei
July 17, 2019
Excellent Experience We would always give Chuck Anderson a high review because of our history buying automobiles there. The staff, including Mike Anderson, are TOPS!! They We would always give Chuck Anderson a high review because of our history buying automobiles there. The staff, including Mike Anderson, are TOPS!! They make sure you experience their knowledge and expertise. We always know the dealership will take care of our car needs. More
by CBR
July 16, 2019
Ricky B is A+ salesman,w/skill inventory, customer base. In hearing about Chuck Anderson Ford from my friends and family, I have chosen to build customer relations in buying my vehicle. It has been a great p In hearing about Chuck Anderson Ford from my friends and family, I have chosen to build customer relations in buying my vehicle. It has been a great pleasure to work with Ricky B. His knowledge of inventory and Ford knowledge is impressive. I have enjoyed working with all of your staff today and hope to work with you again in the future. More
by Blondie1005
July 13, 2019
Great experience We traveled a ways to look at one pickup but while there, we were shown another that far exceeded our expectations! Mitchell, & also Jim, worked reall We traveled a ways to look at one pickup but while there, we were shown another that far exceeded our expectations! Mitchell, & also Jim, worked really hard to get us more truck, a cleaner, nicer, truck than we thought possible for the price! It was great working with Mitchell. We felt like we’d known him forever. He made our satisfaction his #1 goal! Hope to see him again down the road! More
by NWMO Fan
Employees Worked With
Jim Stevens, Mitchell Monthei
July 13, 2019
Service work Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. In Work was performed well and on time. This was performed on my E/350 van. They also checked out a problem with the engine warning light on my F-350. Inspection performed well More
by ChasMorris
Verified CustomerJuly 13, 2019
Saved my daughters car After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these After receiving horrible service at a local dealership, I tried Chuck Anderson. They were able to diagnose and fix my issue. Highly Recommend these guys! More
by bobby605
July 13, 2019
Automotive Excellence Took my daughter to Chuck Anderson Ford to purchase her first new vehicle. Process couldn't have been easier. Assisted in sales by Mike Dreke . Sales Took my daughter to Chuck Anderson Ford to purchase her first new vehicle. Process couldn't have been easier. Assisted in sales by Mike Dreke . Sales Manager was Jim Stevens and would recommend both individuals highly to assist anyone with their vehicle purchase. Very happy we choose Chuck Anderson Ford. More
by Rick
July 11, 2019
Car fixed in no time. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. Very friendly service.I will continue to go back for any work that needs to be done on my car.they have my business always. More
by chuckElaine,2013
Employees Worked With
Cody Schneiter
July 11, 2019
We did it again The employees are friendly and easy to work with.They listened and got exactly the truck we wanted. We wouldn't be repeat customer otherwise! The employees are friendly and easy to work with.They listened and got exactly the truck we wanted. We wouldn't be repeat customer otherwise! More
by Spanky
July 10, 2019
The are quick to help you out The service was great and the will help you get vehicle that you like and work with you to get it accomplished and they dont give up The service was great and the will help you get vehicle that you like and work with you to get it accomplished and they dont give up More
by Mercury906
