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Chuck Anderson Ford
Excelsior Springs, MO
1,478 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,478 reviews
July 05, 2019
Very professional experience! I cant say anything bad at all about my sales experience all the way until i was pulling off the lot with my 2017 Lincoln MKZ. Michael Dreke made it e I cant say anything bad at all about my sales experience all the way until i was pulling off the lot with my 2017 Lincoln MKZ. Michael Dreke made it easy and answered any and all questions i had. Very, very happy overall and when i need another vehicle, i will be going back regardless of me living almost 2 hours south. More
by Ajones156
Employees Worked With
Michael Dreke
July 05, 2019
Great buying experience We were very impressed with our experience. We had all of our questioned answered about our car we bought and they had us in and out of there in a tim We were very impressed with our experience. We had all of our questioned answered about our car we bought and they had us in and out of there in a timely manner. We would highly recommend them to our friends and family. More
by hammerdown87
July 04, 2019
Amazing staff and now our friends! We couldn't have asked for a better experience in purchasing our new King Ranch. From the sales person, Scott, to Nick, who helped us with credit and We couldn't have asked for a better experience in purchasing our new King Ranch. From the sales person, Scott, to Nick, who helped us with credit and paperwork, everything went so smoothly and quickly. They went way above and beyond to accommodate us. We not only will go back in the future when we are looking for a vehicle, we now consider them friends. More
by teresa
July 03, 2019
Great experience My salesman was Dreke. Best salesman award for sure. I have never owned a brand new car and Dreke helped me do just that. Best place ever! My salesman was Dreke. Best salesman award for sure. I have never owned a brand new car and Dreke helped me do just that. Best place ever! More
by Connie 54
Employees Worked With
Michael Dreke
June 28, 2019
Oil change/tire rotation Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments Told Dave I had a slow leak in a tire. They found a screw and repaired tire. Thanks for washing the car. Heather is great setting up appointments More
by Pa55word
Verified CustomerEmployees Worked With
Dave Moorhead, Heather Berger
June 27, 2019
Wonderful experience Enjoyed the attention to detail that Mitchell Monthei gave and the low key approach that a small dealership has with all the elements of the bigger ci Enjoyed the attention to detail that Mitchell Monthei gave and the low key approach that a small dealership has with all the elements of the bigger cities. Very nice experience. More
by Sherm
Employees Worked With
Mitchell Monthei
June 26, 2019
Great experience on my car purchase! I saw a car on their web site so I called and set an appointment to test drive it. When I showed up I was greeted by Michael Dreke everything went gre I saw a car on their web site so I called and set an appointment to test drive it. When I showed up I was greeted by Michael Dreke everything went great! He was very knowledgeable and helpful and he worked with me through the whole process. It went very easy. And I got the car purchased. I would highly recommend this dealership and salesman! More
by Twade66
Employees Worked With
Michael Dreke
June 26, 2019
Best car buying experience! The best car buying experience I’ve had. Dreke was beyond helpful, as well as friendly and professional. Will definitely go back in the future. The best car buying experience I’ve had. Dreke was beyond helpful, as well as friendly and professional. Will definitely go back in the future. More
by Cailey H
Employees Worked With
Michael Dreke, Brendon Dennison
June 25, 2019
Fiesta st This is a great dealership. Ricky was the first guy I talked to when I came up to the dealership to get more information about the car I was intereste This is a great dealership. Ricky was the first guy I talked to when I came up to the dealership to get more information about the car I was interested in. Then when I came to get the car Mitchell and nick were awesome they did a great job. They made paperwork quick and painless. The overall experience that I had at Chuck Anderson Ford, was way better than what I thought it would be. These people do care they got me around the price I wanted to be in. They definitely got my business from now on...Ricky, Mitchell, and Nick...thank you guys!! More
by Orange crush fiesta st
June 21, 2019
Service Department Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team make Mike, your service department always does a great job scheduling my truck for service and completing the work In a professional manner. Your team makes it easy for me and my schedule. Thanks! More
by Bob
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
