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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,476 reviews

June 04, 2019

Honest, thorough and friendly! Ricky was a great guy! Super friendly, and went out of his way to accommodate us and make thing right. We would definitely recommend him to others whe More

by STERLING_HORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison
Jun 05, 2019 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave your feedback on your recent visit with our pre-owned sales department!

June 03, 2019

Great! I was able to find the perfect car for me thanks to all of the great employees here at Chuck Anderson Ford! Mitchell, the employee I worked with did a More

by daynaendsley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchell Monthei
Jun 03, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback! We're glad you like your new car!

May 25, 2019

Very good It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. More

by DDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Heather Berger
May 31, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service visit! We look forward to your next visit!

May 22, 2019

Awesome When you walk in if are they're busy they will tell you they will be with you in a minute. The people are friendly and upbeat. Thank you for awesome More

by Msnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
May 23, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

May 20, 2019

Great family dealership Had a wonderful experience. Derek and the team worked relentlessly to reach a payment we were comfortable with. Such a friendly atmosphere. Will defin More

by Truck family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Michael Dreke, Brendon Dennison
May 23, 2019 -

Chuck Anderson Ford responded

We look forward to helping you on your next purchase! No need to wait and visit in 7 years though, we have donuts and coffee every Saturday morning!

May 20, 2019

I'd continue buying future vehicles from Chuck Anderson. This is the third vehicle I've purchased from Chuck Anderson Ford. I've always had positive experiences with all of their staff from sales to service. More

by Penny Bailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
May 23, 2019 -

Chuck Anderson Ford responded

Penny we hope you enjoy your new EcoSport!

May 18, 2019

Great Experience I would highly recommend Mitchell and Chuck Anderson. Very easy to deal with. In and out in less than an hour. If you are in the market for a new Fo More

by Bhart1205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Brendon Dennison, Mitchell Monthei
May 23, 2019 -

Chuck Anderson Ford responded

We hope you enjoy your sweet truck! You'll have a lot of people sending you their chiropractor bills from hurting their neck trying to get a glimpse!

May 15, 2019

No Hassle prices They don't really haggle on price, but it's nice because they already have the cheapest prices in the kcmo metro area. I got your car for a steal. More

by Sid-snake5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Marshall
May 17, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback! We pride ourselves in knowing the market on our pre-owned vehicles! We want to save you time! Enjoy our new ride!

May 13, 2019

Buying used F150 Professional and courteous.Michael Dreke and entire sales department made sure all my questions and concerns we're answered and addressed honestly an More

by russhole1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens, Michael Dreke, Brendon Dennison
May 12, 2019

5 star experience. All of these employees went above and beyond to make my trade possible. I would highly recommend this dealership and all employees that I worked with. More

by Dale514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stevens, Michael Dreke, Brendon Dennison
May 13, 2019 -

Chuck Anderson Ford responded

Thanks for the kind words! We hope you enjoy your new ride!

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