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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,476 reviews

April 15, 2019

Poor customer service Purchased truck from Chuck Anderson Ford, the truck was not very well cleaned. The truck engine compartment was not even touched by detail shop. The t More

by MURRAYHOWERTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Dreke
Apr 15, 2019 -

Chuck Anderson Ford responded

Mr. Howerton, I would be more than happy to help remedy the situation. Unfortunately situations like this are the downfall to outsourcing our pre-owned vehicle clean ups. Please send me an email at nick.anderson@chuckanderson.com. -Nick Anderson General Manager

April 12, 2019

2014 ford fusion Very good experience, definitely would recommend Ricky to anyone needing a new car! Took care of my needs & made sure I was satisfied. Thank you so mu More

by Courtlynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Chuck Anderson Ford responded

We hope you enjoy your Fusion! If you have any questions please feel free to give us a shout!

April 12, 2019

Fast service I had a warning light come on and pulled up at the service center. Even though I didnt have an appointment they made time to help me and made time to More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Apr 15, 2019 -

Chuck Anderson Ford responded

We're glad we were able to get you in and out! Look forward to your next visit!

April 12, 2019

Great service! Would highly recommend this company for service to friends and family in the future. Advisors kind and professional, technicians knowledgeable and com More

by Romines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 15, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback! We look forward to your next service!

April 08, 2019

New Car Mitchell did an Awesome job. So glad he was able to connect everything up to my phone. If not for him it probably wouldn’t of gotten completed. Than More

by K D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendon Dennison, Mitchell Monthei
Apr 09, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit! We look forward to serving you in the future!

April 06, 2019

Bought a wonderful vehicle Our salesmen was very professional and polite, even though we were late, the wonderful staff stayed late to help us close the deal. Very wonderful sta More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendon Dennison, Mitchell Monthei
Apr 06, 2019 -

Chuck Anderson Ford responded

We're glad it worked out for you guys. Enjoy your Expedition! If you have any questions, please feel free to contact us at any time!

April 06, 2019

Amazeballs!!!! I was not expecting to drive home in a new car but I did! And I am so thankful. Derek was awesome with giving me all the information that i needed. More

by Amberjean22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dreke
Apr 09, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback Amber! We hope you enjoy your new Fiesta!

April 05, 2019

Great Experience There were no problems and all questions were answered so that I understood them, did a great job showing us all the features and how to use them! More

by The black truck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke
Apr 06, 2019 -

Chuck Anderson Ford responded

We're glad you enjoy your new truck! If you have any questions, please don't hesitate to contact us!

April 04, 2019

Completely satisfied From start to finish everyone that I dealt with at the dealership went above and beyond what was necessary to get the job done. They kept me updated o More

by jerihart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2019 -

Chuck Anderson Ford responded

Thanks for the great review over your recent service visit! Look forward to seeing you next time!

March 30, 2019

Plus the back up camera glitches out Seems like it's just one thing after another, not sure what else is going to go bad on this vehicle but guess we'll find out More

by HUSKRH8TR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trevor Shockley
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