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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
January 20, 2019
Our new 2019 F250 We couldn’t be happier with our new truck. Dreke at Chuck Anderson was able to bring the truck we wanted over from Kansas. Even with spray on bed line We couldn’t be happier with our new truck. Dreke at Chuck Anderson was able to bring the truck we wanted over from Kansas. Even with spray on bed liner it only took us two days to drive off in our new truck. It has been quite a few years since we bought a new vehicle it was a good experience. We defiantly recommend Chuck Anderson Ford and our salesman Michael Dreke More
by Rskhubbard1
Employees Worked With
Michael Dreke
January 20, 2019
As a customer I'm completely satisfied with the purchase of I've heard from friend that this was a great dealership, I had to findout for myself and they were right. Word of mouth is a great thing to have and k I've heard from friend that this was a great dealership, I had to findout for myself and they were right. Word of mouth is a great thing to have and keep. More
by MATTHEW_COLGROVE
Verified CustomerEmployees Worked With
Brendon Dennison, Mitchell Monthei
January 19, 2019
Oil change Can get my vehicle done pretty quickly very freindly can schedule when I need my oil changes. Close to where live. Open early enough where I can go af Can get my vehicle done pretty quickly very freindly can schedule when I need my oil changes. Close to where live. Open early enough where I can go after work More
by Gunner 16
Employees Worked With
Dave Moorhead, Katy Davis
January 19, 2019
Great experienc Sales person very pleasant and knowledgeable of vehicle. Owner personally came out and thanked us for purchase. We got exactly what we were looking f Sales person very pleasant and knowledgeable of vehicle. Owner personally came out and thanked us for purchase. We got exactly what we were looking for for the price range we were wondering. Overall a great experience! More
by CMCDON1
January 19, 2019
Recall Great service,Mike visited with us in waiting room, service was done promptly. I would recommend this dealer over larger ones.they always make me feel Great service,Mike visited with us in waiting room, service was done promptly. I would recommend this dealer over larger ones.they always make me feel important More
by donstermites
January 18, 2019
Treated very well Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get wh Repairs made in a timely manor an staff very courteous -Cody explained what my problems were with my extended warranty-an I understand I didn’t get what I thought I was buying when I purchased the warranty when I bought the vehicle new-extended warranty’s are made to sound a lot better than they are More
by MERRITTUC
Employees Worked With
Cody Schneiter, Rene Sisk, Heather Berger
January 18, 2019
car recall and oil change I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars fr I have had nothing but GREAT service from this dealership. I hope that they will allow me to make them my dealership and purchase any and all cars from them. The entire dealership personnel are ALL Superior Performers in all areas. In addition, I have never seen another dearlership so clean in every area, showroom, restrooms, waiting area, and the entire service area. ALL are spotless. More
by usnbob1
January 17, 2019
2018 flex service vehicle Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole Chuck Anderson Ford service did an outstanding job both friendly and helpful! Made the experience very smooth and a salesman visited with me the whole time! So time flew by I wouldn’t hesitate to return! 😊 More
by LLOYDMEYER10
Employees Worked With
Scott Marshall, Heather Berger
January 17, 2019
Great customer service we bought a new vehicle a couple years ago from Chuck Anderson and was extremely pleased with the whole entire team there we just bought another used we bought a new vehicle a couple years ago from Chuck Anderson and was extremely pleased with the whole entire team there we just bought another used vehicle from Chuck Anderson and we are extremely happy it's the only dealership will consider buying a vehicle from More
by Timsellers
Employees Worked With
Other Employees :
Everyone there is great best customer service ever, Scott Marshall
January 16, 2019
Great customer service I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. I got a battery replaced, quick in and out. Chris and Al in the parts department were very helpful as well as Dave in service. More
by DPRATT2
Employees Worked With
Chris Jenkins, Al Murray, Dave Moorhead
