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Chuck Anderson Ford
Excelsior Springs, MO
1,469 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,469 reviews
January 16, 2019
Great customer service The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. The works package is a great deal for oil change, tire rotation and multi point inspection to make sure the vehicle is in good condition. More
by DPRATT2
Verified CustomerEmployees Worked With
Dave Moorhead
January 16, 2019
Wonderful Place Great deal, great people. Was pleased with the service. I would greatly recommend this place to any of my family or friends. They also have a $100 ref Great deal, great people. Was pleased with the service. I would greatly recommend this place to any of my family or friends. They also have a $100 referral program I plan to take advantage of! More
by Carguy01
Employees Worked With
Other Employees :
Chris Woomer, Jim Stevens, Cody Schneiter, Katy Davis, Brendon Dennison
January 15, 2019
Service Excellent Service and Dealership. I have been a customer for 32 years. I have bought and devices many vehicles at Chuck Anderson Ford. I wouldn’t b Excellent Service and Dealership. I have been a customer for 32 years. I have bought and devices many vehicles at Chuck Anderson Ford. I wouldn’t buy a Ford anywhere else. More
by THARKINS0
January 15, 2019
Oil change Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things whe Excellent place to get ur car or trk serviced Got the oil changed, an my car was checked for safety. Fast friendly svc. Came an explained things when finished More
by Investigator519
January 15, 2019
Perfect Very nice and concise service. Plan on going back again. The wait time was minimal. The paper work was simple to understand and the problems were tro Very nice and concise service. Plan on going back again. The wait time was minimal. The paper work was simple to understand and the problems were troubleshooted in a timely fashion thanks to chuck anderson all you do More
by Ann
Employees Worked With
Cody Schneiter, Dave Moorhead
January 14, 2019
Cody was very nice and communicated in a timely manner Service manager was great and kept me up to date and communicated in a timely manner and vehicle was returned with no more issues. Thanks Service manager was great and kept me up to date and communicated in a timely manner and vehicle was returned with no more issues. Thanks More
by Romo64
Employees Worked With
Cody Schneiter
January 11, 2019
Best ford deakership Dreke was a great salesman. He worked up through the eqiuopmen on the truck. And even set up my phone. He is very knowledgeable. Would recommend him Dreke was a great salesman. He worked up through the eqiuopmen on the truck. And even set up my phone. He is very knowledgeable. Would recommend him to others who are looking to purchase a vehicle. More
by young55
Employees Worked With
Jim Stevens, Michael Dreke, Brendon Dennison
January 09, 2019
Absolutely great experience A huge thanks to Dreke for being a tremendous help. He made the whole process easy and quick. And even helped out with new insurance. The financial de A huge thanks to Dreke for being a tremendous help. He made the whole process easy and quick. And even helped out with new insurance. The financial department is amazing. Definitely recommend. More
by marastork
Employees Worked With
Michael Dreke
January 07, 2019
I was very satisfied with the service. Service took exactly the amount of time I was told. All the staff was very friendly. I was very satisfied with the service and the whole experience Service took exactly the amount of time I was told. All the staff was very friendly. I was very satisfied with the service and the whole experience. More
by DawnM
Employees Worked With
Cody Schneiter
January 04, 2019
Customer service Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on m Excellent customer service. Heather called and reminded me of my appointment I had made a week and half prior. She went over the items to be done on my car with me. I even got a follow up call from her wondering how everything went and if I needed to bring my car back in. More
by JenB
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
