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Chuck Anderson Ford
Excelsior Springs, MO
1,476 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,476 reviews
January 03, 2019
Grate Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone def Everyone there goes out of their way to make it the easiest they can for me I have a disability I can only walk a few feet at a time and everyone definitely takes care of me you have a great service department and a great service people there from the salesman on down More
by WILLIAMYOAKUM
Verified CustomerEmployees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
January 03, 2019
We had a great experience. They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable als They diagnosed and did repairs fast and they were very friendly. I would definitely recommend them to friends and family. The price was reasonable also. More
by pr!ncess11
Employees Worked With
Cody Schneiter
January 03, 2019
Fast and very easy to deal with Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not ne Fast And Timely service, very knowledgeable and answered every question I had. they have always been honest and will not perform work that does not need to be done. More
by Jason B
Employees Worked With
Cody Schneiter, Guy Bloom
January 03, 2019
Great service!! What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck What a fantastic place!! From start to finish an excellent experience. From the owner to the service staff... top notch dealership. I recommend Chuck Anderson Ford to everyone!! More
by Cody
Employees Worked With
Cody Schneiter
January 03, 2019
Airbag recall on 2 of my Ford Fusions Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in an Called Service told them what I needed. They Ordered the parts. They called me when they had the parts l. We scheduled 2 appointments. Took cars in and were repaired in less the time they said it would take. Simple and easy and of course no charge to me. More
by 4FordFusions
Employees Worked With
Heather Berger
January 03, 2019
Oil change Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and c Excellent. They are very very helpful. Would recommend this service department for not only fords but any other makes of canards. Very very neat and clean service department. Kind and thoughtful. Work done quickly and professionally. More
by tnspidle
Employees Worked With
Dave Moorhead
January 03, 2019
Friendly experience I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a t I have enjoyed working with Chuck Anderson Ford. The sales staff is engaging knowledgeable and friendly. The service center works well with you in a timely manner and is fair on there pricing. More
by Jm28490
Employees Worked With
Other Employees :
Chris Woomer, Al Murray, Cody Schneiter, Guy Bloom
January 01, 2019
Great experience We had lots of questions and Scott didn’t act the least it upset with us. When we narrowed our choices down he offered to let us drive both to get ju We had lots of questions and Scott didn’t act the least it upset with us. When we narrowed our choices down he offered to let us drive both to get just the right fit for us! We love our new truck! More
by STEVEMARSHALL
Employees Worked With
Chris Woomer, Scott Marshall
December 29, 2018
Friendly and Polite Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Order Heather greeted us and Dave took over. Both very polite and friendly. Dave covered everything and did everything I needed serviced on my car. Ordered part and it was fast and efficient! More
by 525WJSCOBEE
Employees Worked With
Dave Moorhead, Heather Berger
December 29, 2018
Horrible, expensive experience I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone cal I heop ro never return to this place. Took my car in for a repair and it was problem after problem. They kept jacking up the price with each phone call. $150 for diagnostics, then they wanted another $150 to run diagnostics again when the issue wasn’t fixed. Couldn’t get clear answers but they were more then happy to take my money and give me back a broken car. Took over 4 trips in and out of the dealership. And trying to get it fixed in a timely manner is not possible. It was a horrible experience I do not wish upon anyone else. More
by Dealer12
